Assistant Store Manager - Retail Operations Leader

JD Sports NA; McAllen (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Hibbett I City Gear in McAllen, TX is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and administrative duties while upholding company policies.

The role emphasizes outstanding customer service, supervision in the Store Manager’s absence, staff training, scheduling, and inventory control to drive store profitability.

The ideal candidate has 1–3 years in retail, strong communication and teamwork, detail orientation, and a proactive mindset.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager with selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in establishing action plans to accomplish departmental and store goals.
• Lead in recruiting, training, and evaluating staff.
• Provide knowledge and guidance to employees and customers across departments.
• Monitor inventory, sales statistics, and expenses to support profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain inventory movement updates and report customer trends to the Store Manager.
• Deliver extraordinary customer service per the customer service manual.
• Promote and sell services and merchandise offered by the store.
• Uphold all company policies and procedures as documented.

Skills

Customer service

Retail experience

Team leadership

Communication skills

Attention to detail

Job description

Hibbett I City Gear in McAllen, TX is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, and administrative duties while upholding company policies.

The role emphasizes outstanding customer service, supervision in the Store Manager’s absence, staff training, scheduling, and inventory control to drive store profitability.

The ideal candidate has 1–3 years in retail, strong communication and teamwork, detail orientation, and a proactive mindset.