Assistant Store Manager - Retail Leader & Customer Champion

R301US Hibbett Retail, Inc.; Jonesboro (AR); On-site; USD 21,000 - 25,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager in Jonesboro, AR to support the Store Manager in daily operations and drive excellent customer service. The role covers merchandising, scheduling, training, and maintaining store standards across departments.

The Assistant Manager must be knowledgeable in product areas, uphold company policies, and act as Store Manager in their absence, ensuring store profitability and exceptional service during peak periods.

Qualifications

• Experience in a retail setting, preferably footwear/athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Strong teamwork and leadership capabilities.
• Self-starter with initiative to take on tasks.
• Attention to detail and ability to multitask.

Responsibilities

• Assist Store Manager in controlling assets and executing action plans for selling, restocking, merchandising, ordering and scheduling.
• Act as store leader in the Store Manager’s absence and supervise staff accordingly.
• Assist in recruiting, training and evaluating personnel.
• Provide knowledge and guidance to employees and customers across departments.
• Monitor inventory, sales statistics and expenses to support profitability.
• Direct staff to ensure department responsibilities and standards are met.

Skills

Retail experience

Customer service

Communication

Fast-paced environment

Team leadership

Initiative

Attention to detail

Job description

Hibbett Retail, Inc. is seeking an Assistant Manager in Jonesboro, AR to support the Store Manager in daily operations and drive excellent customer service. The role covers merchandising, scheduling, training, and maintaining store standards across departments.

The Assistant Manager must be knowledgeable in product areas, uphold company policies, and act as Store Manager in their absence, ensuring store profitability and exceptional service during peak periods.