Assistant Store Manager — Retail Leadership & Service

R301US Hibbett Retail, Inc.; Hopkinsville (KY); On-site; USD 17,000 - 19,000; Full time

Job summary

R301US Hibbett Retail, Inc. in Hopkinsville, Kentucky, is seeking an Assistant Manager to support the Store Manager and oversee daily operations. This hourly, non-exempt role emphasizes customer service, merchandising, scheduling and store performance.

You will supervise during the Store Manager’s absence, train staff, manage inventories, and promote merchandise. The position requires retail experience and a customer-focused mindset to meet store goals and service standards.

Qualifications

• Experience in a retail environment, preferably footwear and athletic apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to multitask.
• Team-player passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in the absence of the Store Manager.
• Lead recruiting, training, and evaluation of store personnel.
• Provide guidance to employees and customers across departments as needed.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure each department’s responsibilities and standards are met.
• Maintain quality customer service per the customer service manual.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Retail experience

Customer service

Interpersonal communication

Fast-paced work

Team leadership

Self-starter

Attention to detail

Team player

Job description

R301US Hibbett Retail, Inc. in Hopkinsville, Kentucky, is seeking an Assistant Manager to support the Store Manager and oversee daily operations. This hourly, non-exempt role emphasizes customer service, merchandising, scheduling and store performance.

You will supervise during the Store Manager’s absence, train staff, manage inventories, and promote merchandise. The position requires retail experience and a customer-focused mindset to meet store goals and service standards.