Assistant Store Manager — Retail Leadership & Operations

Ross Stores, Inc.; Round Rock (TX); Presencial; USD 45 000 - 60 000; Tempo integral

Resumo da oferta

Ross Stores, Inc. is seeking an Assistant Manager for our Round Rock location. The role leads the store in the Store Manager's absence, ensuring company standards and best practices are met.

The position focuses on managing operations, analyzing reports, scheduling, and maintaining compliance, while delivering excellent customer service. It requires 2+ years in retail management, English fluency, and weekend availability.

Qualificações

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Ability to supervise, motivate and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsabilidades

• Leads Company Best Practices and maximizes productivity.
• Assists analysis of Store reports to evaluate controllable expenses and performance.
• Communicates variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Payroll administration including daily punch edits and scheduling compliance.
• Assists in recruiting, hiring and developing non-exempt Associates.
• Maintains a safe and secure environment for associates and customers.
• Treats customers and associates with respect and professionalism.
• Executes customer service and merchandising programs through training and supervision.
• Supervises and coaches Retail Associates at the registers, service desk and floor.

Conhecimentos

Store leadership

Supervision

Multitasking

Prioritization

Customer service

English fluency

Evenings/weekends

Retail math

Descrição da oferta de emprego

Ross Stores, Inc. is seeking an Assistant Manager for our Round Rock location. The role leads the store in the Store Manager's absence, ensuring company standards and best practices are met.

The position focuses on managing operations, analyzing reports, scheduling, and maintaining compliance, while delivering excellent customer service. It requires 2+ years in retail management, English fluency, and weekend availability.