Assistant Store Manager: Lead People, Drive Growth

Ross Stores

Austin (TX)

On-site

USD 55,000 - 75,000

Full time

14 days+

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Job summary

Ross Stores in Austin, TX is seeking a Store Manager/Assistant Store Manager to lead store operations, coach non-exempt associates, and drive customer service excellence. The role requires supervising teams, controlling payroll, and ensuring safety and regulatory compliance in a fast-paced retail environment.

The position emphasizes leadership, scheduling, and performance analysis to meet company standards.

Qualifications

Two or more years of Store or Assistant Store Manager experience in a retail environment.
Must demonstrate the ability to supervise, motivate and communicate positively to Store Associates at all levels.
Ability to handle multiple tasks, prioritize those tasks, give direction and follow through to completion.
Ability to set priorities and exercise independent judgment.
Maintain high quality of Customer service.
Fluency in English.
Ability to work evenings and weekends.
Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

Leads all Company Best Practices and maximizes productivity by minimizing steps and touches.
Assists in analysis of Store reports to evaluate expenses and performance.
Communicates variances to Company standards to the Store Manager.
Ensures proper scheduling of Associates to meet objectives.
Ensures compliance with State, Local and Federal regulations.
Manages payroll administration and scheduling compliance.
Assists in recruiting, hiring, training and developing non-exempt Associates.
Monitors expenditure to stay within budget.
Leads safety initiatives and monthly safety meetings.
Supervises Retail Associates at registers, service desk and sales floor.