Assistant Store Manager PT

Lids; Vienna (WV); On-site; USD 25,000 - 45,000; Full time

Job summary

An established industry player is seeking a dedicated Sales Associate to join their team. In this role, you will be responsible for generating sales through exceptional customer service, meeting company objectives, and supporting store operations. You will supervise associates, ensuring compliance with company policies while fostering a positive work environment. This position offers an opportunity to grow your skills in sales and management within a dynamic retail setting. If you are passionate about customer service and thrive in a fast-paced environment, this is the perfect opportunity for you.

Qualifications

• High school diploma or equivalent plus one year of relevant experience.
• Strong interpersonal and communication skills required.

Responsibilities

• Generate sales by providing excellent customer service and meeting company objectives.
• Supervise associates and assist in recruiting and training personnel.

Skills

Customer Service

Sales Performance

Interpersonal Skills

Computer Operation

Inventory Management

Communication Skills

Physical Ability (lifting, climbing)

Education

High School Diploma or Equivalent

Job description

General Description

Principle Duties and Responsibilities

Generate Sales

• Produce sales gains by providing customer service.
• Meet or exceed Company Objectives in all individual statistics.
• Provide consistent, documented appraisal of an associate’s sales performance. Support by giving feedback on areas of strength and opportunity while keeping in line with Company Objectives.
• Adhere to current visual guidelines including proper merchandising, signage, and store cleanliness.
• Maintain a professional appearance consistent with Dress Code Policy.

Control Expenses

• Protect Company assets within guidelines of LIDS Retail policies.
• Assist in preparation of store schedules that provide proper store coverage and are within the Company guidelines for wage control.
• Follow all policies to accurately manage store inventory including receiving, transferring, completing price changes, and conducting product counts.
• Perform proper documentation and record keeping per LIDS Retail policies as well as state and federal laws.
• Open and close the store as required following the procedures per the Operations P&P Manual.
• Support and adhere to all LIDS policies, procedures, and guidelines.

Additional Principle Duties and Responsibilities

Supervise Associates

• Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
• Assist in recruiting and training store personnel on proper store operations and procedures.
• Encourage store associates’ compliance with established company policies, procedures, and guidelines including (but not limited to) safekeeping of company inventory, funds, and property.
• Perform work of subordinates as needed.
• Communicate with employees at all levels of the company.
• Other duties as assigned.

Job Required Knowledge & Skills

• High school diploma or equivalent plus one year relative experience.
• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to operate a computer and maneuver relative software programs.
• Ability to lift up to 50 pounds.
• Ability to climb a ladder and work with hands overhead.
• Standing required for up to 100% of the work time.
• Ability to work unsupervised.

Education: High School Graduate or Equivalent

Reports To:

EEO Statement:
Hat World, Inc., Lids Holdings, Inc., dba Lids and subsidiaries is an Equal Opportunity Employer and is committed to complying with all federal, state, and local EEO laws. Hat World, Inc. prohibits discrimination against employees and applicants for employment based on the individual's race or color, religion or creed, national origin, alienage or citizenship status, marital status, sex, pregnancy status, age, military status, disability, or any other protected characteristic or class protected by law. Hat World, Inc. provides reasonable accommodation for disabilities in accordance with applicable laws.

Notice to Applicants:
In connection with your application, we collect information that identifies, reasonably relates to, or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Need accessibility assistance to apply?
Applicants who require accessibility assistance to submit an employment application, please email us at [e-mail]. A member of our Talent team will respond as soon as reasonably possible. This email address is only for individuals seeking accommodation when applying for a career at Lids.

Req ID: 9946

Location: 6684 - Grand Central Mall