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Store # - Mall Name: 5007 - The Mall at Rockingham Park
General Description
Principle Duties and Responsibilities
- Produce sales gains by providing excellent customer service.
- Meet or exceed Company Objectives in all individual statistics.
- Provide consistent, documented appraisals of an associate’s sales performance, offering feedback on strengths and opportunities while aligning with Company Objectives.
- Adhere to visual guidelines including proper merchandising, signage, and store cleanliness.
- Maintain a professional appearance consistent with Dress Code Policy.
Control Expenses
- Protect Company assets following LIDS Retail policies.
- Assist in preparing store schedules to ensure proper coverage within wage control guidelines.
- Manage store inventory accurately, including receiving, transferring, price changes, and product counts, in accordance with policies and legal requirements.
- Maintain proper documentation and records as per policies and legal standards.
- Open and close the store following established procedures.
- Support and adhere to all company policies, procedures, and guidelines.
Additional Principles and Responsibilities
- Participate in training programs, set and follow sales and task goals, with regular follow-up.
- Assist in recruiting and training staff on store operations and policies.
- Encourage compliance with company policies, including inventory and property security.
- Perform duties of subordinates as needed.
- Communicate effectively with employees at all levels.
- Perform other duties as assigned.
Job Required Knowledge & Skills
- High school diploma or equivalent plus at least one year of relevant experience.
- Proven ability to achieve sales results while minimizing loss.
- Strong interpersonal and verbal communication skills.
- Proficiency in operating computers and relevant software.
- Ability to lift up to 50 pounds.
- Ability to climb ladders and work with hands overhead.
- Standing for up to 100% of work time may be required.