Assistant Store Manager - OUTLET - FT

Goodwillwa; Tacoma (WA); On-site; USD 24,796 - 33,062; Full time

Benefits offered by this job

401(k) retirement plan

Vacation 80 hours annually (1-4 years)

Paid holidays 10 annually

Sick leave 8 days prorated annually

Life insurance for you and dependents

Employee merchandise discounts

Career growth opportunities

Job summary

Goodwill Tacoma Outlet in Tacoma, WA is seeking a Full Time Assistant Store Manager at an hourly rate of $20.60. This role supervises retail staff and oversees daily operations, audits, inventory, payroll, and security, with a focus on good customer service and cost control.

The position requires a High School diploma (GED) and at least three years of related retail supervisory experience, along with strong leadership and communication skills.

Qualifications

• High School diploma or GED.
• Three years related experience in retail supervision or management.
• Exceptional analytical, judgment, decision-making and communications skills.
• Superior coaching, leadership and interpersonal skills.

Responsibilities

• Performs all opening and closing procedures and responsibilities.
• Ensure that the store audits are maintained at or above an acceptable level.
• Lead for the semi-annual inventory.
• Monitor all cash handling procedures and ensure compliance with policy.
• Oversee supply management and ordering to stay within budget for monthly and annual reporting.
• Ensure payroll expenses are aligned with budgeted parameters.
• Delegate work to appropriate employees and manage payroll timekeeping.
• Responsible for employee reimbursements, petty cash, and travel expenses.
• Maintain building and functional upkeep; submit maintenance requests.
• Ensure security systems are in working order (locks, alarms, deposits).
• Actively participate in interviewing and onboarding new retail staff following guidelines.
• Serve as security captain to protect assets in cooperation with Loss Prevention.
• Deliver exceptional customer service to a variety of customers.

Education

High School diploma or GED

Job description

Right now, our TACOMA OUTLET, WA store is seeking a Full Time Assistant Store Manager!

Hourly Rate: $20.60 per hour

Position Summary: Assistant Store Managers have direct supervision of all retail supervisors, and hourly staff who have access to the vault and/or registers. They have responsibility with regard to total store supervision on a day by day basis to meet the needs of the store and its customers.

Essential Duties and Responsibilities: The Assistant Store Manager responsibilities include the following and other duties as assigned:

• Performs all opening and closing procedures and responsibilities
• Ensure that the store audits are maintained at or above an acceptable level
• Ensure the LP Audits are maintained at an acceptable level
• The lead for the semi-annual inventory
• Monitor all safe procedures and ensures all cash handling procedures are per policy
• Oversees supply management and ordering processes to ensure smooth store operations, while monitoring expenses to stay within budget for monthly and annual reporting.
• Ensures payroll expenses are aligned within budgeted parameters

Able to delegate work to appropriate employees.

Ensure that all wage requests and payroll timekeeping is up to date for all employees.

Responsible for all employee reimbursements, petty cash, and travel related expenses.

• Ensures building and functions are properly maintained; submits and monitors maintenance requests
• Ensure security and safety systems are in working order, including but not limited to door locks, alarms, bank deposits, refunds, vouchers, and incident reports

Full Cycle Hiring

• Be active in interviewing and onboarding new retail employees by following Goodwill's recruitment guidelines.
• Serves as the security "captain" for assigned store location - works in cooperation with management and Loss Prevention to protect company assets from internal and external theft.

Customer Service

• Ability to deliver exceptional customer service to a variety of customers.

Location(s)

Tacoma, Washington, United States

Requirements

Qualifications/Basic Job Requirements:

• High School diploma or general education degree (GED)
• Three years related experience in retail supervision or management with proven incremental supervisory advancement
• Exceptional analytical, judgment, decision-making and communications skills
• Superior coaching, leadership and interpersonal skills, including the ability to build understanding and consensus

We Have You Covered! Benefits Offered:

• M/V/D & Life Insurance for you and your dependents
• 401(k) Retirement Plan
• Vacation (1-4 Years: 80 hours annually)
• 10 paid Holidays annually
• 8 days prorated sick leave annually
• Access to Childcare Benefits through Upwards
• Parental leave covered by sick/vacation hours
• All employees receive merchandise discounts
• We strongly believe in promoting from within, and have multiple avenues for career growth

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws.

Language Skills: Ability to read and interpret hard data and metrics. Ability to write creatively and articulately with an emphasis on tact and diplomacy. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

Mathematical Skills: Ability to calculate figures and amounts such as: addition, subtraction, multiplication, division, percentages, and average. Ability to apply concepts of basic algebra when working on spreadsheets. Ability to create and manage departmental budget.

Computer Skills: To perform this job successfully, an individual should have knowledge and comfort using a computer, mouse, keyboard, 10-key, and touchscreen. Ability to move through various screens in multiple software and use web-based platforms with ease.

Certificates, Licenses, Registrations: Valid First-Aid/ CPR card which meets OSHA and WISHA standards (may be obtained within 30 days of hire).

Other Qualifications: Self‑motivated; resourceful, creative; high integrity; problem solver; looks to resolve issues; positive can‑do approach; and ability to build effective working relationships.

Physical Demands: While performing the duties of this job, the employee is constantly required to stand, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is regularly required to walk. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. Will constantly lift 1‑15 pounds, frequently lift 15‑20 pounds, and occasionally up to 40 pounds. Specific vision abilities required by this job include close vision.

Work Environment: While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and fumes or airborne particles. The noise level in the work environment is usually moderate.

Employees must be able to perform the essential functions of this position with or without reasonable accommodation.

Goodwill gladly considers requests for accommodation and, if the requested accommodation is reasonable, will make such reasonable accommodations as will enable an otherwise qualified person with a disability to perform the essential functions of this position.

At Goodwill we are committed to creating and sustaining a culture of equity, diversity and inclusion. We embrace our employees' differences and believe in meeting the members of our workforce and their communities where they are.

This organization participates in E-Verify. E-Verify is a service that verifies authorization to work in the U.S. through the U.S. Department of Homeland Security (DHS) and the U.S. Department of Social Security (SSA). For further information on E-Verify contact DHS at 1-888-464-4218.

Pay Rate Minimum

$20.60 per hour

Pay Rate Maximum

$20.60 per hour