Assistant Store Manager - Outlet Store

Goodwill of the Olympics & Rainier Region; Kent (WA); On-site; USD 23,000 - 32,000; Full time

Job summary

Goodwill of the Olympics & Rainier Region in Kent, WA is hiring a Full Time Assistant Store Manager for our Kent outlet. The role includes directing retail supervisors and hourly staff, overseeing vault access, and ensuring store operations run smoothly to meet customer needs.

You will manage opening/closing procedures, audits, inventory, payroll, and loss prevention, while maintaining expenses within budget and delivering excellent customer service.

Qualifications

• Supervise hourly staff and store supervisors.
• Payroll processing and budget adherence.
• Inventory management and semi-annual counts.
• Cash handling and safe procedures per policy.
• Deliver customer service excellence and loss prevention.

Responsibilities

• Be active in interviewing and onboarding new retail employees.
• Lead the semi-annual inventory and ensure accuracy.
• Monitor store operations to stay within budget and expenses.
• Oversee payroll timekeeping and reimbursements.

Skills

Staff supervision

Payroll

Inventory management

Cash handling

Customer service

Security awareness

Job description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Right now, our KENT, WA Outlet store is seeking a Full Time Assistant Store Manager!

Hourly Rate: $20.00 per hour

Position Summary:

Assistant Store Managers have direct supervision of all retail supervisors, and hourly staff who have access to the vault and/or registers. They have responsibility with regard to total store supervision on a day by day basis to meet the needs of the store and its customers.

Essential Duties and Responsibilities:

• Performs all opening and closing procedures and responsibilities
• Ensure that the store audits are maintained at or above an acceptable level
• Ensure the LP Audits are maintained at an acceptable level
• The lead for the semi-annual inventory
• Monitor all safe procedures and ensures all cash handling procedures are per policy
• Oversees supply management and ordering processes to ensure smooth store operations, while monitoring expenses to stay within budget for monthly and annual reporting.
• Ensures payroll expenses are aligned within budgeted parameters
• Able to delegate work to appropriate employees.
• Ensure that all wage requests and payroll timekeeping is up to date for all employees
• Responsible for all employee reimbursements, petty cash, and travel related expenses
• Ensures building and functions are properly maintained; submits and monitors maintenance requests
• Ensure security and safety systems are in working order, including but not limited to door locks, alarms, bank deposits, refunds, vouchers, and incident reports

Full Cycle Hiring

• Be active in interviewing and onboarding new retail employees by following Goodwill's recruitment guidelines.

Loss Prevention

• Serves as the security "captain" for assigned store location - works in cooperation with management and Loss Prevention to protect company assets from internal and external theft.

Customer Service

• Ability to deliver exceptional customer service to a variety of customers.