Assistant Store Manager

Goodwill of the Olympics & Rainier Region; Yakima (WA); On-site; USD 40,000 - 44,000; Full time

Job summary

Goodwill of the Olympics & Rainier Region in Union Gap, WA is seeking a Full Time Assistant Store Manager to lead retail operations, supervise supervisors and hourly staff, and ensure smooth store performance.

The role includes opening/closing procedures, audits, inventory leadership, payroll and expense monitoring, safety compliance, and loss prevention, with a focus on delivering excellent customer service and efficient store management.

Responsibilities

• Be active in interviewing and onboarding new retail employees.
• Lead opening and closing procedures and daily store supervision.
• Maintain store audits at an acceptable level and oversee LP audits.
• Lead semi-annual inventory and monitor cash handling per policy.
• Oversee supply management, ordering, and budgeting-related expenses.
• Ensure payroll timekeeping and wage reimbursements are up to date.
• Maintain security systems, bank deposits, and incident reporting.
• Provide exceptional customer service to a diverse clientele.

Job description

Our vision is that every person has the opportunity to learn, work, and thrive in all aspects of life.

To achieve our vision, we are committed to dismantling racism and advancing equity, diversity, and inclusion so we can help people reach their fullest potential through our education, job placement, and career pathway services. We do our work with great gratitude for the community donations, purchases, and partnerships that make our mission possible.

Right now, our Union Gap, WA store is seeking a Full Time Assistant Store Manager!

Hourly Rate: $20.00 per hour

Position Summary: Assistant Store Managers have direct supervision of all retail supervisors, and hourly staff who have access to the vault and/or registers. They have responsibility with regard to total store supervision on a day by day basis to meet the needs of the store and its customers.

Essential Duties and Responsibilities:

• Performs all opening and closing procedures and responsibilities
• Ensure that the store audits are maintained at or above an acceptable level
• Ensure the LP Audits are maintained at an acceptable level
• The lead for the semi-annual inventory
• Monitor all safe procedures and ensures all cash handling procedures are per policy
• Oversees supply management and ordering processes to ensure smooth store operations, while monitoring expenses to stay within budget for monthly and annual reporting.
• Ensures payroll expenses are aligned within budgeted parameters
• Able to delegate work to appropriate employees.
• Ensure that all wage requests and payroll timekeeping is up to date for all employees
• Responsible for all employee reimbursements, petty cash, and travel related expenses
• Ensures building and functions are properly maintained; submits and monitors maintenance requests
• Ensure security and safety systems are in working order, including but not limited to door locks, alarms, bank deposits, refunds, vouchers, and incident reports

Full Cycle Hiring

• Be active in interviewing and onboarding new retail employees by following Goodwill's recruitment guidelines.

Loss Prevention

• Serves as the security "captain" for assigned store location - works in cooperation with management and Loss Prevention to protect company assets from internal and external theft.

Customer Service

• Ability to deliver exceptional customer service to a variety of customers.