Assistant Store Manager OC NE, CA Job 389.26

Dunn Edwards Paints; Seal Beach (CA); On-site; USD 32,000 - 43,000; Full time

Job summary

Dunn Edwards Paints in Seal Beach, CA is seeking an Assistant Store Manager who will supervise, coach, and direct store team members to ensure smooth operations and excellent customer service.

The role requires availability for opening or closing shifts, offers a path for advancement, and involves training staff, maintaining store appearance, handling banking, and reporting issues to the Store Manager.

Qualifications

• Bachelor’s Degree preferred; 2+ years in customer-facing sales/service.
• Recent paint store or construction-related retail management experience a plus.

Responsibilities

• Assigns duties to team members and directs their work.
• Trains staff on duties and customer service.
• Ranks team members' performance and manages safety program.
• Manages store recruiting projects and reports policy violations.
• Ensures professional store appearance and product displays.
• Handles customer complaints and meets weekly with management.

Skills

Customer service

Leadership

Training

Communication

Education

Bachelor’s degree preferred

Tools

POS systems

Job description

$23.00 - $31.00 per hour

General Purpose of Job:

Under the general direction of the Store Manager, the Assistant Manager supervises, coaches, and directs Store Team Members to ensure proper and efficient store operation, and excellent customer service. Must be available to work opening or closing shift - any day of the week. Great opportunity for advancement.

Essential Roles and Responsibilities:

• Assigns job duties to team members and directs their work
• Is responsible for training store team members on all duties and excellent customer service
• Is responsible for ranking team member’s performance
• Is responsible for administering store safety program
• Is responsible for managing the store PT recruiting project
• Reports procedure or policy violations to Store Manager and takes appropriate corrective measures
• Maintains professional store appearance, including product displays.
• Handles customer complaints
• Meets weekly with management team to discuss and address operational issues.
• Performs banking operations
• Maintains standard of dress and appearance conducive to projecting a positive company image
• Is capable of performing all job classifications under his/her supervision

Supervisory Responsibilities:

There are subordinate supervisors reporting to this job. Positions supervised by the Assistant Store Manager may include; Counter Sales, Equipment Repair, Tint Room, Wallcovering, and Warehouse (Shipping and Receiving).

Communication and Language Requirements:

• For safety reasons, ability to read, write, and communicate in English is required
• Must have excellent verbal and written communication skills
• Must have ability to read, analyze, and interpret professional publications
• Must have ability to produce reports, effectively present information,
  and respond to questions from individuals and groups
• Bilingual is a plus

Education and Experience Requirements:

• Bachelor’s Degree is preferred
• The ideal candidate will have 2 or more years of experience dealing directly with customers in a sales and service environment
• Recent paint store/construction-related retail management experience is a plus

PHYSICAL DEMANDS OF ESSENTIAL JOB FUNCTIONS:

See appropriate boxes below for amount of time spent in the following activities.

Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a motor vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (7) Interaction with customers relating to color (8) Standing for long periods of time (9) Use of a respirator

Dunn-Edwards is an Equal Opportunity Employer, M/F/D/V.

Opening shifts may start as early as 5:00 am. Closing shifts may end as late as 6:30 pm.

Workdays vary depending on location; some are open 7 days per week.

Fulltime