Store Assistant Mgr SV NE, CA Job 221.26

Dunn Edwards Paints; San Jose (CA); On-site; USD 36,000 - 40,000; Full time

Job summary

Dunn-Edwards Paints in San Jose, CA seeks an Assistant Store Manager to supervise and coach the Store Team Members, ensuring smooth operations and excellent customer service. Must be available for opening or closing shifts, any day of the week.

You'll assign duties, train staff, evaluate performance, manage safety, recruiting, and banking tasks. You will maintain store appearance and handle customer concerns, meeting weekly with the management team to tackle issues.

Qualifications

• Bachelor's Degree preferred.
• 2+ years of experience dealing directly with customers in a sales and service environment.
• Recent paint store or construction-related retail management experience is a plus.

Responsibilities

• Assigns job duties to team members and directs their work.
• Trains store team members on duties and customer service.
• Ranks team members' performance.
• Administers store safety program.
• Manages store PT recruiting project.
• Reports violations to Store Manager and takes corrective action.
• Maintains professional store appearance, including product displays.
• Handles customer complaints.
• Meets weekly with management team to discuss and address operational issues.
• Performs banking operations.
• Maintains dress and appearance standards.
• Capable of performing all job classifications under supervision.

Skills

Customer service

Team supervision

Staff training

Communication

Education

Bachelor's Degree

Job description

$26.00 - $28.85 per hour

General Purpose of Job:

Under the general direction of the Store Manager, the Assistant Manager supervises, coaches, and directs Store Team Members to ensure proper and efficient store operation, and excellent customer service. Must be available to work opening or closing shift - any day of the week. Great opportunity for advancement.

Essential Roles and Responsibilities:

• Assigns job duties to team members and directs their work
• Is responsible for training store team members on all duties and excellent customer service
• Is responsible for ranking team member's performance
• Is responsible for administering store safety program
• Is responsible for managing the store PT recruiting project
• Reports procedure or policy violations to Store Manager and takes appropriate corrective measures
• Maintains professional store appearance, including product displays.
• Handles customer complaints
• Meets weekly with management team to discuss and address operational issues.
• Performs banking operations
• Maintains standard of dress and appearance conducive to projecting a positive company image
• Is capable of performing all job classifications under his/her supervision

Supervisory Responsibilities:

There are subordinate supervisors reporting to this job. Positions supervised by the Assistant Store Manager may include; Counter Sales, Equipment Repair, Tint Room, Wallcovering, and Warehouse (Shipping and Receiving).

Communication and Language Requirements:

• For safety reasons, ability to read, write, and communicate in English is required
• Must have excellent verbal and written communication skills
• Must have ability to read, analyze, and interpret professional publications
• Must have ability to produce reports, effectively present information,
  and respond to questions from individuals and groups
• Bilingual is a plus

Education and Experience Requirements:

• Bachelor's Degree is preferred
• The ideal candidate will have 2 or more years of experience dealing directly with customers in a sales and service environment
• Recent paint store/construction-related retail management experience is a plus

PHYSICAL DEMANDS OF ESSENTIAL JOB FUNCTIONS:

Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a motor vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (8) Standing for long periods of time (9) Use of a respirator

Dunn‑Edwards is an Equal Opportunity Employer, M/F/D/V.

Opening shifts may start as early as 5:00 am. Closing shifts may end as late as 6:30 pm.

Workdays vary depending on location; some are open 7 days per week.

Fulltime