Store Assistant Mgr SV NE, CA Job 222.26

Dunn Edwards Paints; Cupertino (CA); On-site; USD 36,000 - 40,000; Full time

Job summary

Dunn-Edwards seeks an Assistant Store Manager in Cupertino, CA to supervise and coach the Store Team Members for excellent customer service and smooth store operations. Must be available for opening or closing shifts, any day of the week, with potential advancement opportunities.

Responsibilities include training, performance ranking, safety program administration, and overseeing recruiting for part-time staff, while maintaining a professional store appearance and handling customer concerns.

Qualifications

• Bachelor's Degree preferred
• 2+ years of experience dealing directly with customers in a sales and service environment
• Recent paint store/construction-related retail management experience is a plus

Responsibilities

• Assigns job duties to team members and directs their work
• Trains store team members on duties and customer service
• Ranks team members' performance
• Administers store safety program
• Manages the store PT recruiting project
• Reports policy violations to Store Manager and takes corrective action
• Maintains professional store appearance and product displays
• Handles customer complaints
• Meets weekly with management to discuss issues
• Performs banking operations
• Maintains appropriate dress and appearance
• Capable of performing all job classifications under supervision
• Supervisory roles include Counter Sales, Equipment Repair, Tint Room, Wallcovering, and Warehouse supervision

Skills

Customer service

Leadership

Communication

Sales experience

Education

Bachelor's degree

Tools

Point-of-sale devices

Job description

$26.00 - $28.85 per hour

General Purpose of Job:

Under the general direction of the Store Manager, the Assistant Manager supervises, coaches, and directs Store Team Members to ensure proper and efficient store operation, and excellent customer service. Must be available to work opening or closing shift - any day of the week. Great opportunity for advancement.

Essential Roles and Responsibilities:

• Assigns job duties to team members and directs their work
• Is responsible for training store team members on all duties and excellent customer service
• Is responsible for ranking team member's performance
• Is responsible for administering store safety program
• Is responsible for managing the store PT recruiting project
• Reports procedure or policy violations to Store Manager and takes appropriate corrective measures
• Maintains professional store appearance, including product displays.
• Handles customer complaints
• Meets weekly with management team to discuss and address operational issues.
• Performs banking operations
• Maintains standard of dress and appearance conducive to projecting a positive company image
• Is capable of performing all job classifications under his/her supervision

Supervisory Responsibilities:

There are subordinate supervisors reporting to this job. Positions supervised by the Assistant Store Manager may include; Counter Sales, Equipment Repair, Tint Room, Wallcovering, and Warehouse (Shipping and Receiving).

Communication and Language Requirements:

• For safety reasons, ability to read, write, and communicate in English is required
• Must have excellent verbal and written communication skills
• Must have ability to read, analyze, and interpret professional publications
• Must have ability to produce reports, effectively present information,
  and respond to questions from individuals and groups
• Bilingual is a plus

Education and Experience Requirements:

• Bachelor's Degree is preferred
• The ideal candidate will have 2 or more years of experience dealing directly with customers in a sales and service environment
• Recent paint store/construction-related retail management experience is a plus

PHYSICAL DEMANDS OF ESSENTIAL JOB FUNCTIONS:

Store and Outside Sales: Store and Outside Sales positions may have physical requirements that include, but are not limited to: (1) Lifting of items, such as sundries or containers of paint weighting from 5 to 75 pounds (2) Use of electronic equipment including, but not limited to computers, point of sale devices, communication devices (3) Driving a motor vehicle (4) Climbing ladders (5) Walking on uneven surfaces, e.g., active construction sites (6) Interactions with customers, both face-to-face and on the telephone (8) Standing for long periods of time (9) Use of a respirator

Dunn‑Edwards is an Equal Opportunity Employer, M/F/D/V.

Opening shifts may start as early as 5:00 am. Closing shifts may end as late as 6:30 pm.

Workdays vary depending on location; some are open 7 days per week.

Fulltime