Assistant Store Manager, Night Operations

Home Depot; Bristol Township (Bucks County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking motivated individuals for the role of Assistant Store Manager in Training. This position offers a unique opportunity to learn various managerial responsibilities while supporting the Store Manager in driving sales and profitability. Ideal candidates will develop essential leadership and communication skills, ensuring a high level of customer service and operational excellence. With a focus on teamwork and personal growth, this role is perfect for those looking to advance their career in retail management. Join a company that values integrity and customer service excellence, and be part of a dynamic team dedicated to success.

Qualifications

• 3+ years of work experience required.
• High school diploma or GED is mandatory.

Responsibilities

• Supervise associates and ensure excellent customer service.
• Manage store operations and maintain stock integrity.
• Drive department profitability through sales trend analysis.

Skills

Customer Service

Leadership

Sales Analysis

Inventory Management

Coaching and Training

Education

High School Diploma or GED

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose:

Assistant Store Managers in Training are learning the various responsibilities and functions of roles such as Assistant Store Manager, Operations Assistant Store Manager, Night Operations Assistant Store Manager, and Specialty Assistant Store Manager. They support the Store Manager in developing strategies and objectives to drive store sales and profitability, and learn effective leadership and communication skills to motivate and guide associates.

Key Responsibilities:

1. Customer Service: Supervise associates in sales efforts, ensure the store's in-stock position, and maintain an appealing, organized store appearance. Support staffing, scheduling, resolving stock deficiencies, customer issues, and service needs for installed sales, special orders, and product sales.
2. Supervising Store Associates: Involve interviewing, hiring, motivating, coaching, training, developing, and communicating with associates. Learn the performance management process, including semi-annual reviews and disciplinary procedures.
3. Operations Management: Supervise front-end processes like sales, returns, and special services. Oversee back-end processes, including receiving and freight, ensuring proper stock handling. Maintain store equipment and systems, and manage daily financial operations, with a focus on safety compliance.
4. Business Analysis and Merchandise Planning: Drive department profitability through sales trend analysis. Collaborate with key partners for merchandise placement and signing, and support inventory management to maintain stock integrity.

Reporting and Travel:

• Report to a Store Manager. After training, gradually assume supervision of associates.
• Overnight travel is typically less than 10%.

Physical and Working Conditions:

• Primarily sitting, with opportunities to move. Rarely, may need to lift light articles.
• Work is indoors in a comfortable environment; infrequent unpleasant conditions.

Minimum and Preferred Qualifications:

• Must be 18+, legally permitted to work in the U.S., with at least 3 years of work experience.
• High school diploma or GED required. No additional education or leadership experience required.

Certifications and Competencies:

• No certifications required.
• Key competencies include acting with integrity, product knowledge, customer service excellence, inspiring achievement, safety orientation, and result delivery.