Assistant Store Manager New York

Never Fully Dressed; New York (NY); On-site; USD 55,000 - 115,000; Full time

Job summary

Join a vibrant and inclusive fashion community as an Assistant Store Manager in New York. In this dynamic role, you will lead a passionate team, drive sales, and create memorable customer experiences. Your leadership will empower staff and foster personal development while ensuring the store meets its sales targets and maintains brand standards. This is a fantastic opportunity to make a positive impact in a growing global brand that celebrates individuality and diversity. If you're ready to embrace a role that combines creativity with retail leadership, this position is perfect for you!

Qualifications

• 2-3 years of retail experience, with at least 1 year in a leadership role.
• Proven track record of meeting or exceeding sales targets.

Responsibilities

• Provide exceptional customer service and create an inclusive store experience.
• Drive store sales through proactive leadership and customer engagement.

Skills

Retail Experience

Sales-Driven

Leadership Skills

Problem-Solving

Education

High School Diploma

Bachelor's Degree (preferred)

Tools

Shopify POS

Microsoft Excel

Microsoft Outlook

Job description

Direct message the job poster from Never Fully Dressed

Location: Never Fully Dressed Store, New York

OUR STORY, YOUR IMPACT

At Never Fully Dressed, we’re more than just a fashion brand - we’re a community built on self-expression, inclusivity, and individuality. Born from humble beginnings in the vibrant markets of East London, we’ve grown into a global brand that celebrates diversity and empowers women to embrace their unique style. Our team is driven by creativity, passion, and a commitment to making a positive impact, designing versatile pieces that inspire confidence and joy in everyday life.

WHAT YOU’LL BE DOING

As Assistant Store Manager you will be a core representative of the brand within the US, working closely with the Store Manager to build an inclusive and empowering community. In this role, you will play a vital role in bringing the NFD brand to life delivering NFD styling, exceptional customer service, driving sales and supporting daily store operations. As a leader within the sales team you will train and mentor staff, ensure stock is effectively managed and help to achieve sales targets. A key part of this role is boosting the store to meet KPI’s whilst furthering the growth of our New York community.

You’ll be responsible for:

• Customer Service: provide exceptional, friendly and knowledgeable service to all customers – creating an inclusive space and memorable store experience

• Sales and Targets: drive store sales through proactive team leadership, upselling, customer engagement and clientelling to ensure targets are met consistently.

• Team Leadership: assist in mentoring and training the sales team creating a supportive environment to foster personal development and team growth to improve sales performance.

• Stock Management: assist with stock control, inventory management and visual merchandising to ensure the store is well-stocked and merchandised to maximise product sell through.

• Product Knowledge: maintain an up-to-date knowledge of products and NFD styling to communicate the key brand USP’s in store

• Problem Solving: take initiative and ownership of store success, bringing forward ideas to boost customer engagement and sales

• Store Operations: support the store manager with the management of daily operations and effective running of the store maintaining brand standards

• Reports and Feedback: assist in gathering and analysing sales data, report back to head office team providing feedback on customer preferences, product performance and store issues or opportunities

WHAT WE’RE LOOKING FOR

• Retail Experience: 2-3 years’ experience in a retail or sales environment with at least 1 year in a senior/leadership role
• Sales-Driver: proven track record of meeting or exceeding sales targets
• Leadership Skills: experience managing and mentoring team members, fostering a collaborative environment to drive store success and growth of the US community
• Systems: knowledge of Shopify POS, Microsoft Excel, Microsoft Outlook, inventory management and cash handling
• Problem-Solver: ability to adapt and find solutions in response to challenges, align with local activity or seasonal changes to ensure targets can be met

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Apparel & Fashion

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