ASSISTANT STORE MANAGER - Miami, FL

Movado Group, Inc.; Miami (FL); On-site; Full time

Job summary

A leading company in the watch industry seeks a dedicated Assistant Store Manager for their Miami location. The role involves supporting the Store Manager, driving sales, and ensuring exceptional customer service. Ideal candidates should have strong sales and management skills, preferably in luxury retail. This position offers competitive pay, employee discounts, and opportunities for career advancement.

Benefits

Employee Discounts

Time Off

Benefits

Qualifications

• At least 3 years of retail management experience.
• Experience in luxury retail preferred.

Responsibilities

• Achieve personal sales goals and develop product knowledge.
• Coach and train staff to meet sales targets.
• Manage inventory and customer service.

Skills

Sales

Customer Service

Communication

Organization

Detail-Oriented

Tools

MS Office

Job description

Mid to Senior Level (Management)

ASSISTANT STORE MANAGER - Miami, FL

At Movado Group, we are committed to building the strongest brands in the industry and are passionate about our work. Our team is driven by creativity and excellence, reflected in all aspects of our business. We offer a compelling strategic vision and a record of sustained growth in the watch industry, along with unparalleled career advancement opportunities. We invite you to share in our success. Our people are the cornerstone of our business — grow your career with us.

We seek a candidate with exceptional sales and management skills, preferably in the watch, fine jewelry, or specialty retail industry, to join us as an Assistant Store Manager at Dolphin Mallas. The role involves supporting the Store Manager in all operations, driving sales, customer service, staff management, and training. The Assistant Store Manager will act as the Store Manager in their absence.

Roles and Responsibilities:

1. Achieve or surpass personal sales goals set by the Store Manager and develop comprehensive product knowledge.
2. Open and close the store as scheduled.
3. Meet financial objectives for the store.
4. Coach and train staff to meet their sales targets.
5. Recruit, hire, train, and motivate store employees to ensure peak performance.
6. Manage CRM data, inventory, revenue, merchandising, and loss prevention in accordance with company policies.
7. Provide exceptional customer service and ensure the team does the same.
8. Maintain store security, compliance, and reputation by adhering to corporate, legal, and security standards.
9. Keep the store environment neat, clean, and professional.
10. Monitor merchandise presentation, ticketing, and cleanliness.
11. Service watches, including sizing and battery replacements, as needed.

Job Requirements:

1. Strong sales skills with at least 3 years of retail management experience.
2. Experience in watch, jewelry, fashion, accessories, cosmetics, or luxury retail preferred.
3. Excellent interpersonal, communication, and customer service skills.
4. Organized and detail-oriented.
5. Intermediate computer skills, including MS Office (Word/Excel).
6. Flexible schedule, including weekends and evenings, to meet store needs.
7. Spanish speaking skills are a plus but not required.

Our employees enjoy a competitive salary, employee discounts, time off, and benefits, including an hourly rate starting at $20.00 plus sales commissions.

Commitment to Diversity, Equity, and Inclusion:

Movado Group is an equal opportunity employer committed to workforce diversity. We prohibit discrimination based on age, race, color, disability, marital or parental status, national origin, religion, sex, sexual orientation, gender identity, veteran status, or other protected statuses, in accordance with applicable laws.