Assistant Store Manager - Merchandising

The Home Depot; West Springfield (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in retail is seeking an Assistant Store Manager - Merchandising in Training. This role offers hands-on experience and comprehensive training in retail management, focusing on customer service, operations, and merchandising. Successful candidates will lead a team, ensure safety compliance, and enhance store presentation while learning essential management skills. This position is ideal for those looking to develop their leadership capabilities in a dynamic retail environment.

Qualifications

• Participate in structured training covering retail management.
• Learn Manager on Duty duties and oversee merchandising departments.

Responsibilities

• Supervise associates in customer service efforts.
• Perform Opening, Closing MOD, and ensure safety compliance.
• Collaborate on merchandise placement and inventory management.

Skills

Customer Service

Leadership

Operations Management

Education

High School Diploma

Job description

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Position Purpose

Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation.

Key Responsibilities

• Customer Experience (15%): Supervising Associates in the selling effort, leading GET culture, and setting an example. Drive customer service and associate engagement; resolve customer concerns effectively and promptly.
• Operations Management (10%): Perform Opening, Closing MOD, and other store focus responsibilities. Adhere to all policies and procedures, ensure safety compliance, and mitigate shrinkage.
• Safety (10%): Ensure safety and hazmat procedures are followed by all.
• Sales and Productivity (15%): Collaborate on merchandise placement, signing, and inventory management. Learn to operate store equipment and manage daily financials.
• Training and Preparation (50%): Participate in a structured training program covering retail management, including staffing, stock management, customer service, and performance review. Complete all training modules and assessments.

Other details include reporting structure, travel, physical requirements, working conditions, minimum and preferred qualifications, education, experience, leadership experience, and competencies, as outlined in the original description.