Assistant Store Manager - Merchandising

The Home Depot; West Des Moines (IA); On-site; USD 45,000 - 60,000; Full time

Job summary

The Home Depot is seeking an Assistant Store Manager - Merchandising to join their team in West Des Moines, Iowa. This full-time position offers extensive training in management, customer service, and operations. Ideal candidates will have a high school diploma, leadership experience, and a passion for enhancing store presentation and customer satisfaction.

Qualifications

• Must be 18+, legally permitted to work in the US.
• 1 year (minimum) of work and leadership experience.

Responsibilities

• Supervising associates and driving customer engagement.
• Performing opening, closing, and maintaining store standards.
• Participating in a structured training program.

Skills

Customer Focus

Resourcefulness

Action Oriented

Collaboration

Drives Results

Education

High school diploma/GED

Bachelor’s degree (preferred)

Job description

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Position Purpose
Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM-IT will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation.

Key Responsibilities

• Customer Experience (15%): Supervising Associates in selling efforts, leading GET culture, driving customer service and associate engagement, resolving customer concerns effectively.
• Operations Management (10%): Performing opening, closing, and store focus responsibilities, adhering to policies, maintaining SOPs, especially safety compliance, and mitigating shrink.
• Safety (10%): Ensuring safety and hazmat procedures are followed by self and associates.
• Sales and Productivity (15%): Collaborating on merchandise placement, signing, stock integrity, and managing store equipment and financial operations.
• Training and Preparation (50%): Participating in a structured training program covering retail management aspects, including staffing, stock management, customer issue resolution, performance management, and completing training modules.

Reporting & Travel

• Typically reports to the Store Manager
• Overnight travel less than 5% of the time

Physical & Working Conditions

• Standing, walking, lifting moderate weights (8-20 pounds)
• Indoor, comfortable environment, infrequent unpleasant conditions

Minimum & Preferred Qualifications

• Must be 18+, legally permitted to work in the US
• High school diploma/GED; preferred bachelor’s degree
• 1 year (minimum), 3 years (preferred) work and leadership experience

Certifications: None required

Competencies: Action Oriented, Collaborates, Customer Focus, Drives Results, Resourcefulness

Additional Details

• Employment type: Full-time
• Job function: Other
• Industry: Consumer Services

This job is active and accepting applications.