Assistant Store Manager - Marion

T2 Tea; Marion (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

T2 Tea is seeking an assistant store manager to join its passionate team. The role involves assisting in store management, coaching staff, and ensuring excellent customer experiences. Join a company that values its people and offers competitive salaries, bonuses, and benefits, including flexible work policies.

Benefits

50% employee discount on products

Performance-based bonuses

Chance to earn exciting prizes through recognition programs

Volunteer leave day per year

Employee Assistance Program (EAP)

Qualifications

• Previous team leader or management experience is advantageous.
• Motivated to deliver results and support team.
• Strong communication and organizational skills.

Responsibilities

• Assist store manager with day-to-day management.
• Coach team for exceptional customer experiences.
• Lead store in manager's absence and support team training.

Skills

Communication

Time Management

Organizational Skills

Leadership

Job description

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia, New Zealand and Singapore.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

Looking for a role that fills your cup? Good news, T2 Tea is looking for a assistant store manager to join its passionate team.

About the role

• Assist the Store Manager with the day-to-day management of the retail store with leading the team, visual merchandising, managing deliveries and stock.
• Coach the team to deliver exceptional experiences for our customer to shop seamlessly throughout the store.
• Support the Store Manager to achieve budgeted sales and manage controllable costs for the store.
• Lead the store and team in absence of a Store Manager on duty.
• Support the training of the team in customer service, product knowledge and operational responsibilities.
• Encourage development with the team by providing timely feedback.
• Regular Sunday work is required for this role.

About you

• Passionate and motivated to deliver results and will confidently support your manager and team.
• Have great communication skills, strong time management and organisational skills.
• Previous team leader, key holder or management experience is advantageous.

Life at T2

• Competitive salary with bonus earning potential with T2’s performance incentive program + sales incentives.
• Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
• Get recognition and rewards. T2 celebrates our teams contributions through our Moment Makers program, featuring exciting prizes.
• Volunteer leave day per year with a purpose aligned organisation.
• Workplace policies with impact: Menopause policy, Gender equity policy, Equitable remuneration policy and Flexible working arrangement options, including hybrid work.
• Employee Assistance Program (EAP)

About the application process

Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

T2 commit to respond to every applicant.

No agencies please – we have this one brewing in-house.