Assistant Store Manager - Luxury Fashion, Flexible Schedule

Tapestry, Inc.; Dallas (TX); On-site; USD 26,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401 (K)

Paid Paternity and Maternity leave

Commuter Benefits

Disability insurance

Tuition assistance

Job summary

Coach is a global fashion house offering luxury retail experience and career growth opportunities in a dynamic store environment. As an Assistant Store Manager, you will partner with the Store Manager to drive sales performance, lead by example on the floor, and uphold Coach's service standards while developing your team.

You will implement category initiatives, manage omni-channel interactions, and ensure operational excellence through strict adherence to policies and safety.

Qualifications

• 1+ years of leadership experience in retail or service industries; luxury/fashion background preferred.
• Strong customer focus and ability to thrive in a fast-paced environment.
• Proven ability to inspire and motivate teams to exceed performance standards.
• Excellent communication, problem-solving, and conflict resolution skills.
• Proficiency in Microsoft Office and retail systems; knowledge of omni-channel services and clienteling strategies.
• Ability to work in a fast-paced environment.
• Strong English language proficiency. (for EU)

Responsibilities

• Drive Sales & Strategy: Support the Store Manager in achieving sales goals through forecasting, planning, and implementing category initiatives.
• Deliver Exceptional Service: Create an inclusive, high-energy environment that meets Coach Service standards; resolve customer issues promptly.
• Lead & Develop Talent: Recruit, onboard, and coach team members; foster a collaborative culture.
• Execute Omni-Channel & Digital Engagement: Support virtual shopping, clienteling, and customer data acquisition.
• Ensure Operational Excellence: Oversee policies, scheduling, payroll, HR processes, loss prevention, and visual merchandising standards.
• Collaborate & Communicate: Partner with leadership to interpret market trends, shape store strategies, and share insights with district and corporate teams.

Skills

Leadership

Customer focus

Communication

Problem solving

Microsoft Office

Retail systems

Omni-channel

Clienteling

Tools

Microsoft Office

Job description

Coach is a global fashion house offering luxury retail experience and career growth opportunities in a dynamic store environment. As an Assistant Store Manager, you will partner with the Store Manager to drive sales performance, lead by example on the floor, and uphold Coach's service standards while developing your team.

You will implement category initiatives, manage omni-channel interactions, and ensure operational excellence through strict adherence to policies and safety.