Assistant Store Manager: Lead Teams, Elevate Service

Lovisa; Santa Clara, Northern (CA, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Lovisa Assistant Store Manager in Santa Clara supervises store teams to deliver exceptional customer experiences while supporting daily operations and sales goals.

You will coach employees, manage inventory, assist with scheduling and payroll, and ensure visual merchandising standards are met. Strong communication, leadership, and a passion for fashion are essential. Flexible availability is required to match store hours.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.
• Embody Lovisa values and culture.
• Maintain professional appearance and attitude.
• Act as a brand ambassador in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Foster effective communication across all team members.
• Lead by example in providing outstanding customer service.
• Assist in recruiting, hiring, and onboarding new team members.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing procedures and daily operations.
• Manage inventory control and stockroom organization.
• Oversee processing of shipments and merchandise flow.
• Monitor shrink prevention measures.
• Ensure store meets visual merchandising standards.
• Create an engaging shopping environment.
• Resolve customer concerns professionally and efficiently.
• Maintain store appearance and cleanliness.
• Lead team in delivering personalized service.
• Support payroll management and scheduling.
• Maintain accurate financial records and reports.
• Ensure compliance with company policies and procedures.
• Assist with loss prevention initiatives.

Skills

Retail management

Customer service

Leadership

Communication

Fashion knowledge

Problem-solving

Team development

Brand ambassador

Flexibility

Merchandising

Physical stamina

Standing/lifting ability

Job description

Lovisa Assistant Store Manager in Santa Clara supervises store teams to deliver exceptional customer experiences while supporting daily operations and sales goals.

You will coach employees, manage inventory, assist with scheduling and payroll, and ensure visual merchandising standards are met. Strong communication, leadership, and a passion for fashion are essential. Flexible availability is required to match store hours.