Retail Assistant Store Manager - People Leader & Ops Pro

Lovisa; Milpitas, Northern (CA, KY); Hybrid; USD 52,000 - 76,000; Full time

Job summary

Lovisa in Milpitas, CA, is seeking an Assistant Store Manager to help lead our retail team and deliver exceptional customer experiences while supporting daily operations and business goals.

You will assist in training, coaching, and developing team members, drive sales through motivation, manage inventory and shipments, and ensure visual merchandising standards are met. The role requires strong leadership and flexible availability including evenings and weekends.

Qualifications

• 2+ years retail management experience.
• Strong problem-solving and decision-making abilities.
• Excellent interpersonal and communication skills.
• Demonstrated leadership capabilities.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand, lift, and move merchandise.
• Maintain professional appearance and attitude.
• Act as a brand ambassador both in-store and in the community.
• Stay current with fashion trends and product knowledge.

Responsibilities

• Support Store Manager in training, coaching, and developing store associates.
• Drive sales performance through team motivation and leadership.
• Execute opening/closing protocols and inventory control.
• Oversee accurate processing of shipments and merchandise flow.
• Monitor and maintain shrink prevention measures and visual merchandising standards.
• Create an engaging shopping environment and deliver personalized service.
• Resolve customer concerns professionally and efficiently; maintain store appearance and cleanliness.
• Assist payroll management and scheduling; maintain accurate financial records and reports.

Skills

Retail management

Customer service

Leadership

Communication skills

Problem-solving

Team development

Flexible scheduling

Brand ambassadorship

Merchandising

Inventory control

Job description

Lovisa in Milpitas, CA, is seeking an Assistant Store Manager to help lead our retail team and deliver exceptional customer experiences while supporting daily operations and business goals.

You will assist in training, coaching, and developing team members, drive sales through motivation, manage inventory and shipments, and ensure visual merchandising standards are met. The role requires strong leadership and flexible availability including evenings and weekends.