Assistant Store Manager: Lead Team & Client Experience

LVMH; Fairlawn (OH); Hybrid; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health coverage

401k match

Merchandise discount (30%)

Free product/gratis

Volunteer matching

Job summary

Sephora in Akron, OH is seeking an Assistant Store Manager to lead daily store operations, coach a diverse team, and elevate the client experience. The role is on-site at Summit Mall with a base salary range and eligibility for bonuses based on performance.

You will partner with the Store Manager to drive sales growth, develop talent, and ensure exceptional service while upholding Sephora standards and policies. Availability includes evenings and weekends.

Qualifications

• Experience as a retail assistant manager in fast-paced, high-volume environments.
• Strong leadership and business acumen to recruit and develop top talent.
• Excellent communication and interpersonal skills for cross-team collaboration.
• Passion for coaching and development to mentor staff.

Responsibilities

• Support Store Operations & Client Experience. Collaborate with Store Manager to ensure smooth daily operations, delivering exceptional client experiences while driving sales and profitability.
• Inspire & Empower Teams. Lead with passion to coach, inspire, and empower your team to exceed expectations and performance goals.
• Recruit & Cultivate Top Talent. Attract, hire, and onboard new talent, building an inclusive team that embodies Sephora values.
• Champion Continuous Learning. Deliver real-time coaching and actionable feedback to maximize associates’ potential.
• Drive Performance Through Feedback. Conduct performance appraisals and provide mentorship for career growth.
• Elevate Client Satisfaction. Deliver outstanding service and engage loyalty programs and personalized experiences.
• Ensure Operational Excellence. Maintain a visually inspiring, immaculate store and comply with all policies.
• Optimize Resources & Drive Growth. Manage inventory and staffing to adapt to a dynamic retail landscape.

Skills

Leadership

Communication

Coaching

Client focus

Team building

Job description

Sephora in Akron, OH is seeking an Assistant Store Manager to lead daily store operations, coach a diverse team, and elevate the client experience. The role is on-site at Summit Mall with a base salary range and eligibility for bonuses based on performance.

You will partner with the Store Manager to drive sales growth, develop talent, and ensure exceptional service while upholding Sephora standards and policies. Availability includes evenings and weekends.