Assistant Store Manager: Lead & Elevate Client Experience

Sephora; Glendale (AZ); On-site; USD 63,000 - 77,000; Full time

Benefits offered by this job

Health benefits

401k with match

Vacation & PTO

Employee discount 30%

Free product/gratis

Volunteer matching

Mental health resources

Training & development

Job summary

Sephora in Glendale, AZ is seeking an Assistant Store Manager to be the heartbeat of the store, guiding operations, developing the team, and elevating client experiences.

You’ll collaborate with the Store Manager to drive sales, manage daily store performance, recruit and onboard talent, coach associates, and uphold Sephora’s service standards while maintaining an inspiring, inclusive environment. Availability includes evenings, weekends, and holidays.

Qualifications

• Experience as retail store leadership and driving team performance.
• Strong leadership, coaching and development capabilities.
• Excellent communication and interpersonal skills.
• Customer-centric approach with focus on client experiences.
• Ability to recruit and onboard diverse, top talent.

Responsibilities

• Support Store Operations & Client Experience and drive sales and profitability.
• Lead, coach, and empower the team to meet performance goals.
• Recruit, hire, and onboard new talent for a diverse store team.
• Deliver real-time coaching and actionable feedback to associates.
• Elevate client satisfaction through personalized experiences and loyalty programs.
• Uphold Sephora’s standards and store visual guidelines.
• Optimize inventory and staffing to meet changing priorities.
• Ensure adherence to policies, procedures, and brand guidelines.

Skills

Assistant Store Mgmt

Leadership

Communication

Coaching & Development

Client Focus

Job description

Sephora in Glendale, AZ is seeking an Assistant Store Manager to be the heartbeat of the store, guiding operations, developing the team, and elevating client experiences.

You’ll collaborate with the Store Manager to drive sales, manage daily store performance, recruit and onboard talent, coach associates, and uphold Sephora’s service standards while maintaining an inspiring, inclusive environment. Availability includes evenings, weekends, and holidays.