Assistant Store Manager: Lead Team & Guest Experience

VF Corporation; Honolulu (HI); On-site; USD 33,000 - 50,000; Full time

Job summary

The North Face in Honolulu is seeking an Assistant Store Manager to lead a team of Brand Advocates and deliver best-in-class customer experiences. You will collaborate with the Store Manager to drive profitability through engagement, merchandising, and operations.

The role emphasizes leadership, team development, and creating an inclusive, high-performing retail environment. 2+ years of retail leadership is preferred, with a high school diploma or equivalent.

Qualifications

• 2+ years of retail or store leadership experience in a fast-paced, customer-focused environment.
• High School Diploma or equivalent preferred; hands-on experience valued over formal credentials.
• Foundational skills include drive for results, coaching, communication, adaptability, and scheduling.

Responsibilities

• Lead a team of Brand Advocates to deliver best-in-class customer experiences.
• Partner with Store Manager to drive profitability through customer engagement, merchandising, and operations.
• Recruit, hire, and onboard high-caliber talent; provide ongoing training and development.
• Ensure compliance with policies and standards; manage expenses and shrink.
• Maintain visual merchandising and product replenishment aligned with brand directives.

Skills

Retail leadership

Team coaching

Customer service

Education

High School Diploma

Tools

POS software

Job description

The North Face in Honolulu is seeking an Assistant Store Manager to lead a team of Brand Advocates and deliver best-in-class customer experiences. You will collaborate with the Store Manager to drive profitability through engagement, merchandising, and operations.

The role emphasizes leadership, team development, and creating an inclusive, high-performing retail environment. 2+ years of retail leadership is preferred, with a high school diploma or equivalent.