Assistant Store Manager: Lead Team, Great Hours & Training

Caffé Nero; Somerville (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Opportunities for development

Free coffee and food on shift

Staff discount program

Job summary

A leading coffee shop chain is looking for a full-time Shift Leader to support the Store Manager in creating a positive work environment while delivering exceptional customer service. The role involves building a great team, managing store operations, and being a key brand ambassador. Ideal candidates should have prior shift leader or assistant manager experience, effective recruitment skills, and a passion for motivating others. Enjoy a competitive salary, great benefits, and a fun work atmosphere!

Qualifications

• Must be at least 16 years old and have the right to work in the U.S.
• Ability to lift up to 70 pounds and stand for most of the shift.
• Experience in fast-paced environments is a plus.

Responsibilities

• Support the Store Manager in achieving business goals.
• Build and retain a great team while providing excellent customer service.
• Be a custodian of the company culture and a brand ambassador.

Skills

Prior Shift Leader or Assistant Manager experience

Creating an exceptional Customer Service environment

Recruitment and team development

Achievement of planned business and financial targets

Motivating and inspiring your team

Demonstrated proficiency in software systems

Job description

A leading coffee shop chain is looking for a full-time Shift Leader to support the Store Manager in creating a positive work environment while delivering exceptional customer service. The role involves building a great team, managing store operations, and being a key brand ambassador. Ideal candidates should have prior shift leader or assistant manager experience, effective recruitment skills, and a passion for motivating others. Enjoy a competitive salary, great benefits, and a fun work atmosphere!