Assistant Store Manager: Lead Team & Customer Experience

JD Finish Line; Natick (MA); On-site; USD 24,000 - 25,000; Full time

Benefits offered by this job

Health benefits

Retirement plans (401K)

Employee discounts

Career growth opportunities

DE&I initiatives

Job summary

JD Finish Line in Natick, MA is seeking an Assistant Store Manager/Supervisor to steer daily operations, motivate a high-performance team, and deliver top-class customer experiences. You’ll shape store success with autonomy, contributing to the company’s growth.

You will lead operations, manage budgets, focus on customer satisfaction, and drive sales through strategic merchandising and promotional activities. Strong leadership and communication are essential.

Qualifications

• Proven experience as Retail Store Manager or similar, with sales targets and team leadership.
• Strong communication, interpersonal and organizational skills.
• Customer-first mindset with ability to analyze data and manage budgets.
• Ability to work flexible hours, including weekends and holidays.
• Proficient with retail management software and basic computer skills.

Responsibilities

• Lead and develop a motivated team; set goals and provide feedback.
• Create an exceptional shopping experience and resolve customer issues.
• Drive sales and profitability through merchandising and promotions.
• Oversee operations, inventory, visuals, and safety compliance.
• Manage budgets, expenses, and analyze sales data for growth.
• Execute local marketing and community engagement initiatives.

Skills

Leadership

Team Management

Customer Service

Sales Knowledge

Flexible Hours

Retail Software

Education

High School Diploma or GED

Tools

Retail management software

Job description

JD Finish Line in Natick, MA is seeking an Assistant Store Manager/Supervisor to steer daily operations, motivate a high-performance team, and deliver top-class customer experiences. You’ll shape store success with autonomy, contributing to the company’s growth.

You will lead operations, manage budgets, focus on customer satisfaction, and drive sales through strategic merchandising and promotional activities. Strong leadership and communication are essential.