Assistant Store Manager — Lead Team & Customer Experience

icebreaker; Bellevue (WA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Incentive plan

VF Benefits program

Job summary

icebreaker is seeking an Assistant Store Manager in Bellevue, WA to lead a team of Brand Advocates and deliver exceptional customer experiences. You will work with the Store Manager to drive profitability through superior engagement, merchandising, and operations, while developing talent and maintaining brand standards.

Ideal candidates have 2+ years in retail leadership, strong communication, and a passion for a inclusive, high-performing store culture.

Qualifications

• 2+ years retail or store leadership experience.
• High School Diploma or equivalent preferred.
• Strong customer service and leadership skills.

Responsibilities

• Lead, develop, and motivate a team to deliver best-in-class customer experience.
• Partner with Store Manager to drive profitability, merchandising, and operations.
• Assist in recruiting, hiring, onboarding, and coaching team members.
• Supervise daily store operations, opening/closing procedures, and floor coverage.
• Maintain visual merchandising standards and manage stock replenishment.
• Monitor KPIs and help achieve sales and productivity goals.

Skills

Leadership

Customer service

Coaching

Communication

Store operations

Merchandising

Education

High School Diploma or equivalent

Tools

Retail software tools

Job description

icebreaker is seeking an Assistant Store Manager in Bellevue, WA to lead a team of Brand Advocates and deliver exceptional customer experiences. You will work with the Store Manager to drive profitability through superior engagement, merchandising, and operations, while developing talent and maintaining brand standards.

Ideal candidates have 2+ years in retail leadership, strong communication, and a passion for a inclusive, high-performing store culture.