Assistant Store Manager — Lead Team & Customer Experience

JCPenney; Arlington Heights (PA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical/dental/vision

Life insurance

Paid vacation/holidays

401(k) with company match

Associate discount

Job summary

JCPenney is seeking an Assistant Store Manager to collaborate with the Store Manager to drive results and deliver an exceptional customer experience. You will help lead a team, develop associates, and ensure smooth store operations while maintaining a visually appealing environment.

You will partner with leadership to create action plans, expand product knowledge, and build brand loyalty through customer engagement.

Qualifications

• 2+ years as a Co/Assistant Manager in similar volume, apparel business (preferred).

Responsibilities

• Partner with the Store Manager to create action plans to achieve results and grow the business.
• Understand and demonstrate product knowledge, selling and operational skills to maximize sales.
• Engage with customers to build relationships and brand loyalty by using company tools.
• Partner with the Store Manager to develop team members who are committed to creating a great experience for our customers.
• Oversee assigned division of responsibility and be accountable for results.
• Support the Store Manager to ensure store standards for merchandising and operations are met consistently.
• Learn about all aspects of the business and share ideas to drive the business.
• Remain composed in the face of challenges and unforeseen circumstances.
• Perform POS transactions on designated shifts and execute management functions in the absence of Store Manager.
• Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Skills

Leadership

Sales experience

Customer service

Job description

JCPenney is seeking an Assistant Store Manager to collaborate with the Store Manager to drive results and deliver an exceptional customer experience. You will help lead a team, develop associates, and ensure smooth store operations while maintaining a visually appealing environment.

You will partner with leadership to create action plans, expand product knowledge, and build brand loyalty through customer engagement.