Assistant Store Manager: Lead Talent & Store Performance

The TJX Companies, Inc.; Winston-Salem (NC); On-site; USD 31,000 - 43,000; Full time

Benefits offered by this job

Associate discounts

401(k) match

Medical/dental/vision

HSA

Life insurance

Job summary

Marshalls in Winston-Salem is seeking an Assistant Store Manager to energize a diverse team and deliver magical moments for customers in a fast-paced setting.

You’ll drive store performance, recruit and mentor Associates, manage merchandising, operations, and customer service, while focusing on shrink reduction and efficient store layout. Joining TJX means competitive pay, discounts, and career growth.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Communication

Organizational skills

Mentorship

Store operations

Customer service

People management

Loss prevention

Job description

Marshalls in Winston-Salem is seeking an Assistant Store Manager to energize a diverse team and deliver magical moments for customers in a fast-paced setting.

You’ll drive store performance, recruit and mentor Associates, manage merchandising, operations, and customer service, while focusing on shrink reduction and efficient store layout. Joining TJX means competitive pay, discounts, and career growth.