Assistant Store Manager — Lead Store Ops & Service

Dollar Tree, Inc.; Fairfax (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

Job summary

Dollar Tree, Inc. in Fairfax, VA, seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, train associates, and help manage merchandise flow and loss prevention while upholding company standards.

The role emphasizes building a positive, safe environment, delivering exceptional service, and ensuring the store remains clean, organized, and ready to serve customers and leadership.

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives is required.
• Store management experience in retail, grocery, or drug store environment is preferred.
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting.
• Strong communication, interpersonal, and written skills are required.
• Ability to work in a high-energy, team environment is required.
• Exceptional customer service, organizational, and communication skills are required.
• Strong problem solving and decision-making skills are required.

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Organize and transfer merchandise from delivery truck to stockroom to sales floor and maintain seasonal areas
• Perform opening and closing procedures
• Maintain areas of the store to company standards
• Protect and secure all company assets, including store cash
• Assist in ordering merchandise, processing damaged merchandise, record keeping, and loss prevention
• Keep store clean and presentable
• Help the Store Manager supervise, train, and develop Store Associates
• Foster a positive, safe, respectful environment
• Other duties as assigned

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High school diploma

Job description

Dollar Tree, Inc. in Fairfax, VA, seeks an Assistant Store Manager to support store operations, customer service, and team development. You will assist with daily store activities, train associates, and help manage merchandise flow and loss prevention while upholding company standards.

The role emphasizes building a positive, safe environment, delivering exceptional service, and ensuring the store remains clean, organized, and ready to serve customers and leadership.