Assistant Store Manager — Lead Store Ops & Customer Service

R301US Hibbett Retail, Inc.; Prattville (AL); On-site; USD 17,000 - 18,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager for Prattville, AL (Prattville Town Center). The role pays an hourly rate of $12.65 and involves supporting store operations, merchandising, restocking, and customer service excellence.

You will act in the Store Manager's absence and lead team efforts to meet store goals. The ideal candidate has retail experience, strong communication skills, and the initiative to drive results in a fast-paced environment while upholding company policies and

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail and multi-tasking ability.
• Team-player with passion for outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to ensure profitability.
• Direct staff to ensure department responsibilities and standards are met.
• Maintain quality customer service as outlined in manuals.
• Assist customers entering the store and during peak periods; promote and sell services and merchandise.

Skills

Retail experience

Customer service

Interpersonal communication

Team management

Initiative

Attention to detail

Team player

Job description

Hibbett Retail, Inc. is seeking an Assistant Manager for Prattville, AL (Prattville Town Center). The role pays an hourly rate of $12.65 and involves supporting store operations, merchandising, restocking, and customer service excellence.

You will act in the Store Manager's absence and lead team efforts to meet store goals. The ideal candidate has retail experience, strong communication skills, and the initiative to drive results in a fast-paced environment while upholding company policies and