Assistant Store Manager: Lead, Sell, & Elevate Service

Von Maur, Inc.; Portage (MI); Vor Ort; USD 42.000 - 64.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Zusammenfassung

Von Maur, Inc. in Portage, MI is seeking an Assistant Store Manager to support the store manager in driving service and sales. You will coach associates, share product knowledge, and help maintain a clean, engaging store environment.

In this role you’ll balance hands-on customer service with operations, train staff, and help achieve store goals while offering career growth opportunities within a promoting-from-within culture.

Qualifikationen

• Experience in leading teams to deliver outstanding service.
• Ability to coach and develop associates to meet store goals.
• Strong customer focus and product knowledge.

Aufgaben

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow store business
• Execute all duties of a sales associate and achieve individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet store goals
• Develop and implement solutions to solve customer problems and store needs
• Be available to work a rotation of day, evening, and weekend shifts

Kenntnisse

Leadership

Customer service

Coaching

Sales goals

Relationship building

Time management

Jobbeschreibung

Von Maur, Inc. in Portage, MI is seeking an Assistant Store Manager to support the store manager in driving service and sales. You will coach associates, share product knowledge, and help maintain a clean, engaging store environment.

In this role you’ll balance hands-on customer service with operations, train staff, and help achieve store goals while offering career growth opportunities within a promoting-from-within culture.