Assistant Store Manager: Lead, Sell, Elevate Retail

Shoe Carnival, Inc.; Harvey (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Shoe Carnival, Inc. in Harvey, LA is seeking an Assistant Store Manager to help oversee daily store operations and guide the team.

In this full-time role, you’ll act as a key holder, lead by example, and help drive a customer-first, high-energy shopping environment. You will support the General Manager in meeting sales goals, supervise associates, and ensure excellent service while maintaining store standards, inventory integrity, and loss prevention procedures.

Qualifications

• Strong communication and leadership skills.
• Great customer service and a positive attitude.
• At least 2 years of retail or customer service experience.
• Previous supervisory experience is a plus.
• Must be able to complete Key Carrier Certification within 60 days.
• Flexible availability, including nights, weekends, and holidays.
• Must be at least 18 years old due to keyholder responsibilities.

Responsibilities

• Open and close the store as a key holder
• Support the General Manager in reaching sales goals
• Lead customer service efforts and resolve issues professionally
• Train and guide associates on processes and standards
• Delegate daily tasks and coordinate breaks
• Assist with visual merchandising and store presentation
• Perform register overrides, safe/till counts, and cash reconciliation
• Follow and promote loss prevention procedures

Skills

Communication skills

Leadership

Customer service

Job description

Shoe Carnival, Inc. in Harvey, LA is seeking an Assistant Store Manager to help oversee daily store operations and guide the team.

In this full-time role, you’ll act as a key holder, lead by example, and help drive a customer-first, high-energy shopping environment. You will support the General Manager in meeting sales goals, supervise associates, and ensure excellent service while maintaining store standards, inventory integrity, and loss prevention procedures.