Assistant Store Manager - Lead, Sell, Elevate Auto Parts

NAPA Auto Parts; Glendale (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

NAPA Auto Parts in Glendale, AZ is hiring an Assistant Store Manager to lead daily operations, drive sales, and coach a dynamic team in a fast-paced environment. This role partners with the Store Manager to ensure inventory health, delivery coordination, and outstanding customer service while maintaining store standards.

The position offers pathways to store manager roles, may include overtime and keyholder duties opening/closing the store, and requires strong leadership, reliability, and

Qualifications

• High school diploma or equivalent.
• Experience in automotive aftermarket or willingness to learn all things automotive.
• Leadership experience.
• Passion for delivering customer care and building long term relationships.
• Ability to lift 60 lbs.
• Experience in parts/retail management.
• ASE Certifications a plus.
• NAPA Know How.

Responsibilities

• Partner daily with Store Manager on operations, sales execution, inventory health, labor/scheduling alignment, and team performance.
• Actively sell and build customer relationships across retail and wholesale channels (in-store, phone, and external dealer/wholesale calls as needed).
• Model expected behaviors, processes, and customer standards.
• Execute or oversee opening and closing routines (security, cash reconciliation, end-of-day reporting, facility readiness).
• Handle or support administrative tasks: scheduling input, compliance documentation, performance tracking/reporting, and basic P&L awareness items.
• Monitor and act on core store metrics (sales, inventory accuracy/turn, customer satisfaction, cleanliness/organization, labor efficiency, loss prevention).
• Provide leadership oversight, training and overall performance management for flexible execution of all store functions (counter sales, order pulling, receiving, stocking, delivery coordination, etc.) as business needs require: set expectations, coach the team, monitor outcomes, and step in to assist when necessary to ensure continuity and standards.
• Support talent development: provide coaching, and mentor successors for advancement.
• Drive adherence to safety, asset protection, operational processes, and continuous improvement initiatives.

Skills

Leadership experience

Customer care

Inventory management

Automotive knowledge

Lift 60 lbs

Staff coaching

Sales excellence

Education

High school diploma or equivalent

Tools

Inventory management systems

Job description

NAPA Auto Parts in Glendale, AZ is hiring an Assistant Store Manager to lead daily operations, drive sales, and coach a dynamic team in a fast-paced environment. This role partners with the Store Manager to ensure inventory health, delivery coordination, and outstanding customer service while maintaining store standards.

The position offers pathways to store manager roles, may include overtime and keyholder duties opening/closing the store, and requires strong leadership, reliability, and