Assistant Store Manager: Lead Sales & Service

Costello's Ace Hardware; Chincoteague (VA); On-site; USD 40,000 - 50,000; Full time

Job summary

Costello's Ace Hardware in Chincoteague, Virginia is looking for an Assistant Store Manager to support daily store operations. This role involves overseeing inventory, ensuring excellent customer service, and motivating the team to achieve their best performance.

The ideal candidate should have a high school diploma, 2 years of retail experience, and strong leadership and customer service skills. Join us to help create a positive shopping experience!

Qualifications

• Minimum of 2 years of experience in a retail environment, preferably in a supervisory or management role.
• Proven track record of achieving sales targets and managing a team effectively.
• Experience in inventory management and operational procedures within a retail setting.

Responsibilities

• Assist the Store Manager in overseeing all aspects of store operations.
• Ensure the store meets its sales targets by implementing effective strategies.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Support the recruitment, training, and development of store staff.
• Maintain store standards by ensuring cleanliness and organization.
• Collaborate with the Store Manager on promotional events.
• Monitor stock levels and coordinate with suppliers for inventory replenishment.
• Analyze sales data to identify growth opportunities.
• Foster a positive work environment to encourage teamwork.
• Act as a point of contact in the absence of the Store Manager.

Skills

Leadership skills

Customer service skills

Retail management software proficiency

Organizational skills

Communication skills

Flexibility in working shifts

Education

High school diploma or equivalent

Associate degree in business or related field

Tools

Microsoft Office Suite

Job description

Costello's Ace Hardware in Chincoteague, Virginia is looking for an Assistant Store Manager to support daily store operations. This role involves overseeing inventory, ensuring excellent customer service, and motivating the team to achieve their best performance.

The ideal candidate should have a high school diploma, 2 years of retail experience, and strong leadership and customer service skills. Join us to help create a positive shopping experience!