Assistant Store Manager - Lead Sales & Service

R301US Hibbett Retail, Inc.; Bristol (VA); On-site; USD 19,000 - 27,000; Full time

Job summary

Hibbett Retail, Inc. is seeking an Assistant Manager at our Bristol, VA location. The role involves supporting the Store Manager in daily operations, sales, merchandising, scheduling, and staffing to ensure exceptional customer service and store profitability.

The candidate should have 1–3 years of retail or customer service experience, strong interpersonal skills, and the ability to lead a team in a fast-paced environment. This is a full-time, on-site position with hourly compensation.

Qualifications

• Retail experience in footwear/apparel is preferred.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and meet goals/profits.
• Self-starter with initiative to take on important tasks.
• Strong attention to detail with multitasking abilities.
• Team-player focused on outstanding customer service and selling merchandise.

Responsibilities

• Assist Store Manager in controlling store assets and profitability.
• Collaborate on action plans for selling, restocking, merchandising, ordering and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Guide staff to meet department and store objectives.
• Assist in recruitment, training, and evaluation of personnel.
• Provide knowledge to employees and customers across departments.
• Monitor inventory, sales statistics and expenses to protect profitability.
• Direct staff to ensure departmental responsibilities are met.
• Maintain excellent customer service following manuals.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Self-starter

Attention to detail

Team player

Job description

Hibbett Retail, Inc. is seeking an Assistant Manager at our Bristol, VA location. The role involves supporting the Store Manager in daily operations, sales, merchandising, scheduling, and staffing to ensure exceptional customer service and store profitability.

The candidate should have 1–3 years of retail or customer service experience, strong interpersonal skills, and the ability to lead a team in a fast-paced environment. This is a full-time, on-site position with hourly compensation.