Assistant Store Manager: Lead Retail & Customer Experience

JD Sports NA; South Carolina; On-site; USD 17,000 - 23,000; Full time

Job summary

Hibbett I City Gear in Indian Land, SC is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, staffing, and customer service. This role covers supervising, training, and ensuring profitability while delivering outstanding service.

You will be knowledgeable across product areas, uphold company policies, and stand in for the Store Manager when needed, focusing on achievement of store goals and inventory control.

Qualifications

• Experience working in a retail environment.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative and attention to detail.

Responsibilities

• Assist the Store Manager in controlling assets and operations.
• Consult with the Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume store responsibility in the Store Manager's absence.
• Provide guidance to employees and customers across departments.
• Monitor inventory movement and customer trends to ensure profitability.
• Uphold company policies and standards in all aspects of store operations.

Skills

Retail experience

Customer service

Interpersonal skills

Team leadership

Job description

Hibbett I City Gear in Indian Land, SC is seeking an Assistant Manager to support the Store Manager in daily operations, merchandising, staffing, and customer service. This role covers supervising, training, and ensuring profitability while delivering outstanding service.

You will be knowledgeable across product areas, uphold company policies, and stand in for the Store Manager when needed, focusing on achievement of store goals and inventory control.