Assistant Store Manager — Lead Ops & Customer Experience

Family Dollar; New York (NY); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Employee Assistance Program

Retirement plans

Educational Assistance

And much more!

Job summary

Family Dollar in Brooklyn, New York is seeking an Assistant Store Manager to help run daily store operations, support customer service, and develop the store team. You will assist with merchandising, stock movement, opening and closing procedures, scheduling, and loss prevention, while maintaining clean, organized shelves and a welcoming environment for customers.

This part-time role requires strong communication, basic math for payroll and deposits, and a commitment to company policies and

Qualifications

• High school diploma or equivalent is preferred; ability to read, interpret, and explain operational directives (e.g., merchandise schematics) is required
• Store management experience in retail, grocery, or drug store environment is preferred
• Must be able to lift up to 55 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
• Strong communication, interpersonal, and written skills are required
• Ability to work in a high-energy, team environment is required
• Exceptional customer service, organizational, and communication skills are required
• Strong problem solving and decision-making skills are required

Responsibilities

• Assist with store functions and day-to-day store activities
• Help customers in a positive, approachable manner and address questions or concerns
• Help organize and transfer merchandise from delivery truck to stockroom to sales floor as needed and ensure seasonal areas are maintained
• Perform opening and closing procedures as needed
• Process all corporate directives including Pull and Hold/Destroy, Task Compliance, Key Survey information requests and any additional communications related to store activities
• Maintain promotional effectiveness of store-front fixtures and displays
• Assist in ordering merchandise, processing damaged merchandise, payroll, scheduling, and cash register deposits and receipts, and loss prevention
• Maintain areas of the store, including a well-stocked sales floor and organized stockroom, to company standards
• Protect and secure all company assets, including store cash
• Adhere to policies and procedures including safety guidelines and ensure all store associates follow company policies and procedures
• Help the Store Manager supervise, train, and develop Store Associates
• Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
• Responsible for maintaining the cleanliness throughout the store, including bathrooms, floors, trash removal, and overall neatness
• Other duties as assigned*

Skills

Strong communication

Team collaboration

Problem solving

Customer service

Organizational skills

Written communication

Education

High school diploma or equivalent

Job description

Family Dollar in Brooklyn, New York is seeking an Assistant Store Manager to help run daily store operations, support customer service, and develop the store team. You will assist with merchandising, stock movement, opening and closing procedures, scheduling, and loss prevention, while maintaining clean, organized shelves and a welcoming environment for customers.

This part-time role requires strong communication, basic math for payroll and deposits, and a commitment to company policies and