Assistant Store Manager: Lead Ops & Customer Experience

The Salvation Army North & Central Illinois Division; Dubuque (IA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Benefits package

Job summary

The Salvation Army North & Central Illinois Division in Dubuque, IA is seeking an Assistant Store Manager for a full-time role. You will assist the Store Manager in daily operations, supervise staff, manage production and sales, handle banking and records, and help keep the store safe and welcoming for customers.

The position includes paid training, ongoing coaching, benefits, and employee discounts, with opportunities to build retail and leadership skills while contributing to community

Qualifications

• Retail supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to work evenings, weekends, and holidays.
• Basic cash handling and banking procedures.

Responsibilities

• Support staff training and supervision.
• Assist manager with production, sales, and store maintenance.
• Ensure safety, security, cleanliness, and OSHA compliance.
• Develop customer relations and create a welcoming shopping experience.
• Handle banking and record-keeping procedures.

Skills

Staff supervision

Customer service

Banking procedures

Record keeping

Safety compliance

OSHA knowledge

Job description

The Salvation Army North & Central Illinois Division in Dubuque, IA is seeking an Assistant Store Manager for a full-time role. You will assist the Store Manager in daily operations, supervise staff, manage production and sales, handle banking and records, and help keep the store safe and welcoming for customers.

The position includes paid training, ongoing coaching, benefits, and employee discounts, with opportunities to build retail and leadership skills while contributing to community