Assistant Store Manager

The Salvation Army North & Central Illinois Division; Dubuque (IA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Benefits package

Job summary

The Salvation Army North & Central Illinois Division in Dubuque, IA is seeking an Assistant Store Manager for a full-time role. You will assist the Store Manager in daily operations, supervise staff, manage production and sales, handle banking and records, and help keep the store safe and welcoming for customers.

The position includes paid training, ongoing coaching, benefits, and employee discounts, with opportunities to build retail and leadership skills while contributing to community

Qualifications

• Retail supervisory experience preferred.
• Strong customer service and communication skills.
• Ability to work evenings, weekends, and holidays.
• Basic cash handling and banking procedures.

Responsibilities

• Support staff training and supervision.
• Assist manager with production, sales, and store maintenance.
• Ensure safety, security, cleanliness, and OSHA compliance.
• Develop customer relations and create a welcoming shopping experience.
• Handle banking and record-keeping procedures.

Skills

Staff supervision

Customer service

Banking procedures

Record keeping

Safety compliance

OSHA knowledge

Job description

Location: Dubuque, Iowa

Pay: $18.00 per hour

Job Type: Full-time

Schedule: 40 hours per week, including evenings, weekends, and holidays as scheduled

About The Role

Join our team in "Doing the Most Good" as an Assistant Store Manager. In this support leadership role, you'll assist the Store Manager in all day-to-day operations, including staff supervision, production, sales, store maintenance, customer development, banking, and record keeping procedures. This full-time position offers a comprehensive benefits package and the opportunity to make a meaningful impact in your community.

Essential Responsibilities

Leadership & Operations

• Support staff training and supervision as assigned
• Implement strategies to meet production and sales goals
• Assist manager with store maintenance and appearance, ensuring safety, security, cleanliness, and utility
• Ensure compliance with OSHA and Salvation Army safety/security policies
• Work with store manager to keep income and expenses within budgeted parameters
• Protect resources through product control procedures to prevent shrinkage

Customer & Community Relations

• Implement customer development and retention plans
• Create an enjoyable shopping experience
• Work proactively to improve The Salvation Army's image among staff and community
• Support The Salvation Army's mission statement

Administrative

• Support banking and record-keeping procedures
• Document and provide information for personnel reviews and corrective actions
• Communicate with Store Manager regarding all aspects of store operations
• Handle all other duties as assigned

Training Provided

• Paid training on register and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Why Join Us

• Mission-driven work that supports programs in your community
• On-the-job training
• Team-oriented environment
• Employee Discount, Employee Assistance Program, and more!