Assistant Store Manager — Lead & Inspire a Dynamic Retail Team

The TJX Companies, Inc.; South Bend (IN); On-site; USD 65,155,000 - 89,401,000; Full time

Benefits offered by this job

Associate discounts

401(k) match

Medical/Dental/Vision

Well-being programs

Growth opportunities

Job summary

The TJX Companies, Inc. in South Bend, IN is seeking an Assistant Store Manager to foster an inclusive and supportive environment. You’ll empower your team to deliver unforgettable “magical moments” for our customers in a fast-paced setting.

You will drive store performance, recruit and coach Associates, and implement action plans across merchandising, operations, and customer service while prioritizing shrink reduction and loss prevention.

Qualifications

• Minimum of 2 years of retail leadership experience as an Assistant or Store Manager.
• Demonstrated ability to lead, develop, and empower a large team.
• Excellent organizational and communication skills with ability to influence and provide effective feedback and mentorship to others.
• Proficient in store operations, customer service, merchandising, people management, health and safety, and loss prevention, with strong follow-through skills to successfully implement tasks and initiatives.

Responsibilities

• Drive store performance by supporting sales results, managing expenses, and overseeing key operations including merchandising, backroom, frontline, cash office, customer service, markdowns, scheduling, shipping, and receiving, with a strong focus on minimizing shrink and damages.
• Attract, recruit, and cultivate top talent by providing comprehensive training and ongoing development for Associates. Serve as a mentor and role model, fostering a supportive environment that ensures a positive and engaging experience for both Associates and customers.
• Communicate and implement action plans for projects, targets, company initiatives, and store changes. Provide input on succession planning to meet future needs.
• Implement strategies to meet sales, expense, and customer service targets. Coordinate loss prevention and operational programs and improve store layout and efficiency.

Skills

Retail leadership

Team development

Communication

Store operations

Loss prevention

Job description

The TJX Companies, Inc. in South Bend, IN is seeking an Assistant Store Manager to foster an inclusive and supportive environment. You’ll empower your team to deliver unforgettable “magical moments” for our customers in a fast-paced setting.

You will drive store performance, recruit and coach Associates, and implement action plans across merchandising, operations, and customer service while prioritizing shrink reduction and loss prevention.