Assistant Store Manager — Lead High-Impact Customer Experiences

Bath & Body Works; Lawrenceville (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

DailyPay

40% merchandise discount

Medical, dental, vision insurance

401k with company match

Job summary

Bath & Body Works in Lawrenceville, GA is seeking an Assistant Store Manager to partner with the Store Manager to develop outstanding associates and deliver exceptional customer experiences. You will lead store operations, coach teams, and drive growth while upholding our brand standards and service culture.

The role requires strong leadership, a customer-first mindset, and the ability to manage payroll, scheduling, and daily store tasks.

Qualifications

• Experience leading a retail team.
• Strong customer service orientation and ability to coach staff.
• Ability to optimize store operations and drive sales.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce performance expectations and goals.
• Act as Manager on Duty and address customer experience, vendor relationships, or maintenance issues.
• Partner with Sales Leadership Team to support action plans and execute operational activities.
• Lead floorset direction to bring product stories to life.
• Manage opening/closing routines, banking, and shipments.
• Provide feedback and coaching to managers and associates.
• Meet payroll targets with appropriate staffing and selling focus.
• Model selling behaviors and deliver exceptional in-store customer experiences.

Skills

Retail leadership

Customer service

Operational excellence

Coaching

Communication

Education

High school diploma or equivalent

Job description

Bath & Body Works in Lawrenceville, GA is seeking an Assistant Store Manager to partner with the Store Manager to develop outstanding associates and deliver exceptional customer experiences. You will lead store operations, coach teams, and drive growth while upholding our brand standards and service culture.

The role requires strong leadership, a customer-first mindset, and the ability to manage payroll, scheduling, and daily store tasks.