Retail Store Leader: Elevate Experience & Growth

Bath & Body Works; Fayetteville (GA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay earned wages

401k with company match

Associate Stock Purchase program

Job summary

Bath & Body Works in Fayetteville, GA is seeking an Assistant Store Manager to partner with the Store Manager in developing outstanding associates, delivering exceptional customer experiences, and driving growth. You will lead a team of retail professionals, coach for results, and ensure smooth daily operations while upholding brand standards.

This role requires a proven retail leadership background, strong coaching skills, and a customer-first mindset.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, open to feedback, and adaptable.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Available to work peak days/times, including evenings, weekends and holidays.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce performance expectations, goals, and accountability.
• Act as Manager on Duty when scheduled to address operations and customer experience.
• Partner with Sales Leadership to support action plans and drive results.
• Implement floorset directions to showcase product stories.
• Open/close routines including banking, shipments, and directives.
• Set daily direction and goals for the team.
• Provide performance feedback and recommendations to managers.
• Meet payroll targets with appropriate staffing and selling focus.
• Lead in-store customer experiences through selling behaviors and product knowledge.
• Build genuine connections with customers through needs assessment and recommendations.
• Train, coach, and motivate associates to improve selling and service.
• Maintain safety, cleanliness, and adherence to policies.

Skills

Sales experience

Customer experience

Operational results

Leadership

Communication

Education

High school diploma or GED

Job description

Bath & Body Works in Fayetteville, GA is seeking an Assistant Store Manager to partner with the Store Manager in developing outstanding associates, delivering exceptional customer experiences, and driving growth. You will lead a team of retail professionals, coach for results, and ensure smooth daily operations while upholding brand standards.

This role requires a proven retail leadership background, strong coaching skills, and a customer-first mindset.