Assistant Store Manager — Lead Exceptional Customer Experience

R551US The Finish Line, Inc.; Baltimore (MD); Presencial; USD 2 066 000 - 2 411 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Retirement plans

Employee discounts

401K plan

Resumo da oferta

The Finish Line, Inc. in Baltimore is seeking a business-minded Assistant Store Manager or Supervisor to lead daily store operations, coach a high-performing team, and deliver outstanding customer experiences.

You will drive sales, manage merchandise, and uphold store standards while ensuring a welcoming shopping environment. This role requires proven retail leadership, flexibility to cover peak hours, and strong communication.

Qualificações

• Proven experience as a Retail Store Manager or similar role with a track record of meeting sales targets and leading a team.
• Strong leadership, communication, interpersonal and organizational skills.
• Customer-centric mindset with a passion for delivering exceptional service.
• Ability to analyze sales data, manage budgets, and make data-driven decisions.

Responsabilidades

• Lead and develop a motivated team, set goals, and provide ongoing feedback to ensure top performance.
• Deliver an exceptional customer experience by addressing needs and maintaining high service standards.
• Drive sales and profitability through effective merchandise management and promotions.
• Oversee daily operations including inventory, visual merchandising, and store maintenance.

Conhecimentos

Leadership

Team management

Customer service

Sales

Formação académica

High School Diploma or GED

Ferramentas

Retail management software

Basic computer apps

Descrição da oferta de emprego

The Finish Line, Inc. in Baltimore is seeking a business-minded Assistant Store Manager or Supervisor to lead daily store operations, coach a high-performing team, and deliver outstanding customer experiences.

You will drive sales, manage merchandise, and uphold store standards while ensuring a welcoming shopping environment. This role requires proven retail leadership, flexibility to cover peak hours, and strong communication.