Assistant Store Manager: Lead & Elevate Client Experience

LVMH; Harrisburg (Dauphin County); On-site; USD 60,000 - 74,000; Full time

Benefits offered by this job

Health coverage

401(k) with match

Paid time off

Tuition reimbursement

Employee discount

Mental health support

Job summary

Sephora is seeking an Assistant Store Manager to lead daily store operations at The Shoppes at Susquehanna Marketplace in Harrisburg, PA. You will coach a diverse team, drive sales, and ensure a premier client experience while upholding Sephora standards.

You’ll work on-site, evenings, weekends, and holidays, with a focus on mentoring staff, managing inventory, and delivering exceptional service in a fast-paced beauty retail environment.

Qualifications

• Experience as retail assistant manager in fast-paced, high-volume environments.
• Strong leadership to recruit, inspire, and develop top talent.
• Excellent communication and interpersonal skills with customers and teams.
• Passion for coaching, real-time feedback, and staff development.
• Customer-focused and growth-oriented with ability to balance operations and service excellence.

Responsibilities

• Support Store Operations & Client Experience by collaborating with Store Manager to ensure smooth daily operations and high-quality client service.
• Inspire and empower teams to exceed expectations through coaching and accountability.
• Recruit, hire, and onboard new talent while fostering diversity and inclusivity.
• Champion continuous learning with real-time coaching and actionable feedback for staff development.
• Drive performance through regular, constructive feedback and mentorship.
• Elevate client satisfaction by delivering outstanding service and resolving concerns.
• Ensure operational excellence by maintaining a visually appealing store and adherence to policies.
• Optimize resources by managing inventory and staffing to adapt to changing priorities.

Skills

Assistant store management

Leadership

Communication

Coaching & development

Client-centricity

Job description

Sephora is seeking an Assistant Store Manager to lead daily store operations at The Shoppes at Susquehanna Marketplace in Harrisburg, PA. You will coach a diverse team, drive sales, and ensure a premier client experience while upholding Sephora standards.

You’ll work on-site, evenings, weekends, and holidays, with a focus on mentoring staff, managing inventory, and delivering exceptional service in a fast-paced beauty retail environment.