Assistant Store Manager: Lead Customer Service & Ops

Dollar General; Trotwood (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

Dollar General is seeking an Assistant Store Manager in Ohio to lead a customer-first team, supervise staff, and ensure efficient store operations. You will handle scheduling, training, merchandising, and deposits while upholding company policies and procedures.

The role emphasizes strong communication, problem solving, and loss prevention, with duties including cash handling, inventory control, and ensuring a high standard of store presentation.

Qualifications

• High school diploma or equivalent preferred.
• 1 year of retail experience required; 6 months supervisory experience preferred.
• Ability to perform basic math calculations and cash handling.
• Excellent customer service and communication skills.
• Ability to lift up to 55 pounds and stand for long periods.

Responsibilities

• Provide superior customer service leadership and operate cash register/scanner.
• Open and close the store as needed at least two days per week.
• Assist Store Manager with scheduling and training employees.
• Manage merchandise flow: receiving, stocking, and displays.
• Maintain accurate inventory and protect company assets.

Skills

Interpersonal skills

Written communication

Oral communication

Problem solving

Organizational skills

Reading diagrams

Math calculations

Cash handling

Cashier accountability

Bank deposits

Education

High school diploma

Tools

Cash register

Handheld scanners

Job description

Dollar General is seeking an Assistant Store Manager in Ohio to lead a customer-first team, supervise staff, and ensure efficient store operations. You will handle scheduling, training, merchandising, and deposits while upholding company policies and procedures.

The role emphasizes strong communication, problem solving, and loss prevention, with duties including cash handling, inventory control, and ensuring a high standard of store presentation.