Assistant Store Manager - Lead Customer Experience & Operations

Lucchese Bootmaker; Bozeman (MT); On-site; USD 52,000 - 65,000; Full time

Job summary

Lucchese Bootmaker in Bozeman, MT is seeking an Assistant Store Manager to lead ops, elevate consumer experiences, and manage visual merchandising. You will support the Store Manager by executing initiatives aligned to store needs, uphold brand standards, and drive sales through coaching and KPI focus.

This role requires strong leadership, inventory control, loss prevention, and the ability to manage events, training, and MOD duties. Evening, weekend, and holiday availability is expected.

Qualifications

• High school diploma or equivalent; college degree preferred.
• Minimum of three years of retail management experience.
• Specialized experience in operations, consumer engagement, or visual merchandising.

Responsibilities

• Inspire and guide the team to achieve sales goals through targeted coaching and development.
• Maintain store standards, ensuring merchandise is properly displayed, tagged, and organized.
• Collaborate on planning and executing in-store events to boost customer engagement.
• Act as Manager on Duty (MOD) during shifts, ensuring smooth operations and superior customer experiences.
• Provide constructive feedback and hands-on training to develop team capabilities.

Skills

Retail management

Leadership

Customer experience

Operations management

POS systems

Microsoft Office

Evenings weekends holidays

Education

High School Diploma or equivalent

College degree preferred

Tools

POS systems

Microsoft Office

Job description

Lucchese Bootmaker in Bozeman, MT is seeking an Assistant Store Manager to lead ops, elevate consumer experiences, and manage visual merchandising. You will support the Store Manager by executing initiatives aligned to store needs, uphold brand standards, and drive sales through coaching and KPI focus.

This role requires strong leadership, inventory control, loss prevention, and the ability to manage events, training, and MOD duties. Evening, weekend, and holiday availability is expected.