Assistant Store Manager: Lead Customer Experience & Growth

PacSun; Canton (CO); On-site; USD 42,000 - 62,000; Full time

Job summary

Pacsun is seeking an Assistant Store Manager to support the Store Manager in delivering a customer-focused, top-line sales driven, profitable store. You will motivate team members and ensure adherence to policies and KPIs in a fast-paced fashion retail environment.

The role emphasizes leadership, visual standards, and delivering an engaging customer experience while coaching staff to grow in a dynamic retail setting.

Qualifications

• Effective written, verbal and presentation skills.
• Strong communications skills.
• Excellent time management skills.
• Proficient in math and possesses strong computer skills.

Responsibilities

• Lead customer-focused sales and store operations.
• Resolve customer issues per policy and escalate as needed.
• Maintain a clean, safe, and organized store and stockroom.
• Coach sales associates and provide performance feedback.
• Support merchandising and visual standards.
• Drive store efficiency and achieve KPIs.

Skills

Written communication

Verbal communication

Presentation skills

Time management

Computer skills

Math skills

Education

High School Diploma or equivalent

Job description

Pacsun is seeking an Assistant Store Manager to support the Store Manager in delivering a customer-focused, top-line sales driven, profitable store. You will motivate team members and ensure adherence to policies and KPIs in a fast-paced fashion retail environment.

The role emphasizes leadership, visual standards, and delivering an engaging customer experience while coaching staff to grow in a dynamic retail setting.