Assistant Store Manager: Lead, Coach & Guest Experience

Little Words Project LLC; Nashville (TN); On-site; USD 46,000 - 62,000; Full time

Job summary

Little Words Project LLC in Nashville, TN is seeking an energetic Assistant Store Manager to lead and develop the store team, drive sales, and ensure an outstanding guest experience.

You will work closely with the Store Manager, coaching staff, managing daily operations, and stepping in as acting Store Manager when needed. Weekend availability required.

If you are passionate about retail, customer connections, and building a positive store culture, we'd love to meet you.

Qualifications

• 4+ years of retail leadership or management experience with demonstrated experience coaching and developing team members.
• Strong people leadership skills and the ability to motivate a team.
• High-energy, positive, and proactive leadership style.
• Strong guest service and communication skills.
• Comfortable making decisions, solving problems, and taking initiative.
• Ability to work independently while partnering effectively with the Store Manager.
• Ability to work weekends, holidays, and a flexible schedule based on business needs.
• Passion for kindness, positivity, and creating meaningful connections with guests and team members.

Responsibilities

• Partner with the Store Manager to lead, motivate, coach, and develop the store team.
• Provide feedback and support to team members while helping create a positive, high-energy team culture.
• Lead by example on the sales floor and deliver an exceptional guest experience.
• Support store sales goals and monitor key performance metrics to help drive results.
• Open and close the store independently and support daily store operations.
• Assist with inventory management, merchandising, product launches, and maintaining brand standards.
• Help resolve guest concerns and employee issues in a professional and solutions-oriented manner.
• Support in-store events, bead bar appointments, community activations, and other initiatives that drive guest engagement.
• Step in as the acting Store Manager when needed
• Ensure compliance with company policies, procedures, safety standards, and cash-handling requirements.

Skills

Retail leadership

Coaching

People leadership

Guest service

Communication

Decision making

Independence

Flexible schedule

Team motivation

Tools

POS systems

CRM tools

Inventory software

Job description

Little Words Project LLC in Nashville, TN is seeking an energetic Assistant Store Manager to lead and develop the store team, drive sales, and ensure an outstanding guest experience.

You will work closely with the Store Manager, coaching staff, managing daily operations, and stepping in as acting Store Manager when needed. Weekend availability required.

If you are passionate about retail, customer connections, and building a positive store culture, we'd love to meet you.